PDA

View Full Version : Turbo Install Nightmare



Yemski
12-07-2005, 08:12 PM
So I got a GT2X elim kit with the software and fueling kit.

Got it installed by my mechanic and was waiting for the ECU to come back. When the ECU is installed my mechanic tells me the car is not running right.

The place where I got the ECU then decided to have my car towed to their facility so they can take a look.

Turns out my old turbo (K03) left a turbine nut in the hoses somewhere so after the new turbo was installed the nut DESTROYED my BRAND NEW TURBO!!!!!!

Now my mechanic is claiming it's not his fault and is trying to make me pay an additional $700 to repair the busted turbo, even though it is his fault!

When the K03 was removed he said he looked for it but couldn't find it even though he was aware of the missing nut.
WTF?!?! What are my options now?
Small claims court? Consumer council?
I'm not about to pay for their fuckup!

LateraLex
12-07-2005, 08:32 PM
Thats chitty man. All I can recommend is going there and talking to the people in person. Just stay cool and escalate as needed. Good luck [:(]

bitterchild
12-07-2005, 08:33 PM
totally the installers fault, better business bureau first. Btw, that mechanic sucks.

BarryT82
12-07-2005, 08:35 PM
Kill your mechanic.

BranCKY3
12-07-2005, 08:37 PM
How wouldn't it be his fault? That's shady business..

Redgoat
12-07-2005, 08:38 PM
i would call a lawyer right away.. that is seriously effed up, sorry your in such a bad situation..

turbojunkie
12-07-2005, 08:41 PM
totally mechanics fault.......how can it be your fault? BBB and Lawyer......

turbojunkie
12-07-2005, 08:42 PM
BTW......where was the install done? Just so I NEVER go there.

SeanF
12-07-2005, 08:49 PM
first just threaten him and his "higher ups" with the BBB, shops and stores fear the BBB

if nothing comes of it, notify the BBB, then go to small claims

BranCKY3
12-07-2005, 08:54 PM
I thought the most you can get out of small claims is $500?

turbojunkie
12-07-2005, 08:57 PM
Originally posted by BranCKY3
I thought the most you can get out of small claims is $500?


I believe its $5000

SeanF
12-07-2005, 09:04 PM
in small claims, dont forget to get the cost of the turbo, and the cost of the installation of the new turbo, and insist that you get the money, so you can get it done elsewhere...

Redgoat
12-07-2005, 09:11 PM
keep us posted on what the outcome is

MR VTEC
12-07-2005, 09:12 PM
he knew it was missing and couldn't find it then it appears in the new turbo destroying it and its not his fault!!! Give me a break!!! Take your car ouot of there immediately and file a complaint and try contacting Atp if they help you out since the purchase is recent.

OutkastSL
12-07-2005, 09:14 PM
damn what shop was that? i don't ever want to go there!

MR VTEC
12-07-2005, 09:15 PM
Originally posted by SeanF
first just threaten him and his "higher ups" with the BBB, shops and stores fear the BBB

if nothing comes of it, notify the BBB, then go to small claims BBB is not GOD!!!
No company wants complaints but BBB only gives recommendation to public on how they conduct business and if they are reputable. It's not like his one complaint will shut down their operations or something...

SeanF
12-07-2005, 09:18 PM
youd be suprised how much of a threat a call to the BBB is to companies... ive worked in 3 different stores that each have talked to the employees about the importance of it is...

Yemski
12-07-2005, 09:21 PM
Thanks for all the responses guys. Yes I am totally livid and pissed. I will be contacting a lawyer as well as BBB and look into small claims court.

Redgoat
12-07-2005, 09:21 PM
yeah, but i dont think a good stern talking to will replace the mans turbo, or make up for his losses..

SeanF
12-07-2005, 09:24 PM
a lawyer will likely cost you the cost of the turbo...

MR VTEC
12-07-2005, 09:28 PM
Originally posted by SeanF
youd be suprised how much of a threat a call to the BBB is to companies... ive worked in 3 different stores that each have talked to the employees about the importance of it is... I didn't disagree with you about reporting them I was clarifying that they don't send guys down with chains and padlocks to shut down business. Overall it does affect their business and their credibility.

MR VTEC
12-07-2005, 09:28 PM
Call Judge Judy. Yemmy

SeanF
12-07-2005, 09:29 PM
i thought you meant a company woudlnt care if you called the BBB on them...

TomRitt18944
12-07-2005, 11:09 PM
Damn thats sucks...a perfect example why I do my own work

Devious27t
12-07-2005, 11:22 PM
see how much Larry H. Parker can get you.

http://www.geocities.com/hawthornehigh/photo_larry.jpg

R-Dub
12-07-2005, 11:34 PM
If you are in California the yearly amount you can sue for in small claims court is $5000.

If you want some advice taking someone to court and you live in South Bay give me a PM and we can talk, I have experiance in court.

audidrvr
12-08-2005, 08:47 AM
Originally posted by Yemski
So I got a GT2X elim kit with the software and fueling kit.

Got it installed by my mechanic and was waiting for the ECU to come back. When the ECU is installed my mechanic tells me the car is not running right.

The place where I got the ECU then decided to have my car towed to their facility so they can take a look.

Turns out my old turbo (K03) left a turbine nut in the hoses somewhere so after the new turbo was installed the nut DESTROYED my BRAND NEW TURBO!!!!!!

Now my mechanic is claiming it's not his fault and is trying to make me pay an additional $700 to repair the busted turbo, even though it is his fault!

When the K03 was removed he said he looked for it but couldn't find it even though he was aware of the missing nut.
WTF?!?! What are my options now?
Small claims court? Consumer council?
I'm not about to pay for their fuckup!

That is the mechanics fault, you must follow the rules of cleanliness when working with that stuff and if the problem was there before he touched it your car would have ran like shyte when you brought it in.

b00st
12-08-2005, 10:30 AM
Originally posted by bitterchild
totally the installers fault, better business bureau first. Btw, that mechanic sucks.

yup second that. installers fault 100%. go to the owner of the shop and explain. if not escalate, BBB or whatever...sue and sue for the damages caused by installer + court costs and lawyers fees.

Eurotuned_A4
12-08-2005, 12:54 PM
Originally posted by b00st
yup second that. installers fault 100%. go to the owner of the shop and explain. if not escalate, BBB or whatever...sue and sue for the damages caused by installer + court costs and lawyers fees.

i agree with that! sorry that you got screwed.

onemoremile
12-08-2005, 04:06 PM
100% the installers fault.

just think, if everything had gone according to his plan you would have had a nut left over. what reputable tech wants parts left over? especially from parts no longer on the car.

Yemski
12-22-2005, 10:35 AM
oh BTW the shop is European Auto Service in Walnut Creek on Mazda Drive, the guy (Tomas) still insists it's not his fault that and that any other shop would 've charged me for their mistake - fving bullsh*t!

Anyways I told the tech (Tomas) that I was not gonna pay the $700 for the brand new turbo that he damaged during the install. He ended up covering the $700, prolly because I was posting here threatening to call the BBB, small claims court etc.

Quattrocket
12-22-2005, 10:52 AM
I find that threatening to go to the media works really well. nobody wants their companys name in the paper for bad shit.

Yemski
12-22-2005, 10:59 AM
Yeah I was considering that as an option, I will never go there again and thought it would only be right to let other AZer's in the Bay Area know about this shop.

audidrvr
12-22-2005, 11:08 AM
sounds like you have gotten everything straightened out.

So how is the new turbo package and software running?

Yemski
12-22-2005, 11:16 AM
The turbo is running good and I'd like to say thanks to Javad at 034 EFI for helping out during the install. (I got the turbo from 034EFI)
After the turbo was first installed and the mechanic was trying to work out what was wrong, Javad had a flatbed truck come up to Walnut Creek from Fremont so that they could take my car to ATP to diagnose the problem. If you have read this entire post you will know what the actual issue was.

I have to get the O2 sensors replaced though, coz right now I'm getting a lean code and I also got the exceeded torque limit code.

soupie69uk
12-22-2005, 11:26 AM
Oh right glad you got it sorted.

What figures is the car putting down?

Yemski
12-22-2005, 11:55 AM
Haven't gotten to the dyno yet, I think I still have a while till the car is totally dialed, also I am tip so I'm not pushing her too hard yet. But I'll keep posting on progress.

audidrvr
12-22-2005, 02:36 PM
what year is your car? Are you using the mika tuning from ATP?

Yemski
12-22-2005, 02:39 PM
2000 A4 1.8T tip Quattro
GT2X
RC Injectors
ATP/Mika Software
710N (about to switch to 007 Forge)
Neuspeed Catback Exhaust

audidrvr
12-22-2005, 02:59 PM
so then you are nDBW, correct? post up your dyno graph when you get one, I'm sure there will be a lot of people that would like to see the results.

Yemski
12-22-2005, 04:05 PM
Actually I am DBW, I will keep this post going.....