warranty help

[orp0408]

I have a 2011 S4 with a tune and flag TD1. My water pump just went, I still have warrenty until April. They are trying to get out of paying for it. Do I have a leg to stand on considering the water pump is a long standing issue?

[Race Shooter]

I would fight it. Its a known issue and unless they can prove that your tune directly affected the pump, you should be good.

[seanf86]

usually the onus is on THEM to prove the modification caused the failure. In all my years working at a dealer thats the way it always was.

[Johnnycash]

fight it!

[levigarrett]

I have a 2011 S4 with a tune and flag TD1. My water pump just went, I still have warrenty until April. They are trying to get out of paying for it. Do I have a leg to stand on considering the water pump is a long standing issue?

Any applicable Canadian law that might help?

[b8audis4]

Should be covered.

[chaos2984]

fight it. They have no legs to stand on at all. The tune had nothing to due with failure of the water pump. If the dealer won't do anything about it. I would call AOA and raise hell. And just mentshion taking them to court over it and they will cave. Audi won't want to waste the money to go to court over a 500 dollar repair.

[mr shickadance]

failure of the water pump is directly caused by increased heat from the supercharger. you COOOOUUULLLDDD make the claim that the tune caused the increased heat due to the high performance of the tune.

But the fact still remains that audi used a plastic impeller instead of a metal one so you should be fine, those things were doomed from the start.

[orp0408]

Thanks everyone, Audi covered the cost

[SteveYem]

Thanks everyone, Audi covered the cost

Did you have to raise it to any level beyond the dealership, or did the service department take care of it? How much of a fight did they put up?

[infinkc]

But the fact still remains that audi used a plastic impeller instead of a metal one so you should be fine, those things were doomed from the start.

Do we know for certain that his is a plastic impeller? I would have assumed it should have failed already or the car should have been flagged to come in already.

OP, do you know if yours was plastic still?