View Full Version : Help with APR mobile
eyelise
06-05-2014, 05:52 PM
I recently had my 2013 S7 flashed. I also purchased the mobile dongle and plugged it into the OBD. I downloaded the iPhone APP but when I try to use the smartphone I get the message that the dongle is offline. If I try the EMCS I get a message EMCS is not enabled on this car. Can anyone help?
moosehead1
06-05-2014, 06:19 PM
I'm not familiar with the APR dongle but many OBD devices need the ACC switch in the on position?
CreoSTi
06-05-2014, 06:33 PM
Did your APR dealer flash the ECU with APR mobile enabled? IIRC, the APR mobile doesn't work without the specific mobile feature enabled (i.e. If you had the ECU flash previously and then you needed the mobile feature enabled, the dealer would have to re-flash the ECU).
dennisg
06-05-2014, 08:09 PM
that happened to me when I first got it. I called the guy and I just had to close out the app completely and reopen it and it worked. Some combination of turning things off and then on. Haven't done it in a while. Digging the 100 tune
Yes your ecu needs to be enabled by your dealer, afk
John@APR
06-06-2014, 11:47 AM
etelise. if you continue to have troubles give us a call and we can see if we can help you out 334-502-5181
Make sure your phone has established a bluetooth connection with the dongle and that your car is at least in the ACC position or is fully running. If all the connections seem good and you are still getting the message, just call APR. When you switch between programs, it will take like 5-10 seconds for the switch to occur. FYI, the "dongle offline" is the same message I get if I try to open the app and I am either away from the car, or the car if completely shut off with no power to the dongle.