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DetailersDomain
01-24-2014, 09:13 AM
Dealership attacks a brand new 2014 Audi S4!

Got your attention ; ). Here we have a brand new 2014 Audi S4 that came to us for new car prep which turned into a full paint correction, Opti Coat, and Xpel Ultimate Installation.

What we thought would be an easy routine job turned into much more. The dealer induced a lot of linear scratches from doing the customer a favor and removing snow off the car at deliver, unfortunately (I see this a lot) the dealer delivered the car at night....... Please join us for another dealer fix write up.

I'll let the photos do the talking now.

Exterior

- Wheels were prepped with Sonax Wheel Cleaner and cleaned up with various brushes
- Tires were spritzed down with Adam’s All Purpose Cleaner and washed down
- Wheel wells were cleaned up
- Washed with Adam's Car Wash
- Decon with Auto Finesse Iron Out
- Wash down and rinsed
- Door jambs were cleaned up
- Nano Scrub AutoScrub
- Dried
- Tires dressed
- Masking
- Paint Measurement
- Compound - Menzerna FG400
- Final Polish - Sonax Perfect Finish 4/6
- Last step - Opticoat
- Inspection with Fenix, Brinkmann, and natural sunlight
- Wheel wells were cleaned - polished - Opti Coat
- Rubber and Plastics Treated
- Exterior windows and mirrors cleaned and sealed
- Exhaust tips cleaned
- Windows were auto scrubed, cleaned, and sealed

Products used:
Adam's Car Wash (http://www.detailersdomain.com/Adams-Car-Wash_p_499.html)
Auto Finesse Iron Out (http://www.detailersdomain.com/Auto-Finesse-Iron-Out--Iron-Remover-500-ml_p_780.html)
Stoner's Tarminator (http://www.detailersdomain.com/Stoner-Tarminator_p_550.html)
Auto Finesse Oblitarate (http://www.detailersdomain.com/Auto-Finesse-Oblitarate--Tar-and-Glue-Remover-_p_773.html)
Sonax Multi Star (http://www.detailersdomain.com/SONAX-MultiStar-Universal-Cleaner_p_928.html)
Sonax Full Effect Wheel Cleaner (http://www.detailersdomain.com/Sonax-Full-Effect-Wheel-Cleaner-500ml_p_324.html)
NanoSkin AutoScrub System (http://www.detailersdomain.com/NanoSkin-Autoscrub-Fine-Pad-6-inch-Pad-Kit-with-Glide-_p_710.html)
Menzerna FG400 (http://www.detailersdomain.com/Menzerna-FG-400--Fast-Gloss-Compound-Pint_p_822.html)
Sonax Perfect Finish (http://www.detailersdomain.com/Sonax-Perfect-Finish-46-_p_916.html)
Opti Coat (http://www.detailersdomain.com/Optimum-Opti-Coat-2_p_326.html)
Adam's Super VRT (http://www.detailersdomain.com/Adams-Super-VRT_p_222.html)
Auto Finesse Crystal Glass Cleaner (http://www.detailersdomain.com/Auto-Finesse-Crystal--Glass-Cleaner-500-ml_p_800.html)
Adam's Metal Polish 1 (http://www.detailersdomain.com/Adams-Metal-Polish-1-4-oz_p_95.html)
Adam's Metal Polish 2 (http://www.detailersdomain.com/Adams-Metal-Polish-2-4-oz_p_544.html)

Tools used
Uber Wool Wash Mitt (http://www.detailersdomain.com/Uber-Genuine-Wool-Wash-Mitt-V2_p_515.html)
Uber Quick Detail MF Towels (http://www.detailersdomain.com/Uber-Quick-Detail-Microfiber-Towel_p_573.html)
Uber All Purpose MF Towels (http://www.detailersdomain.com/Uber-All-Purpose-Microfiber-Towels_p_182.html)
Rupes LHR75E (http://www.detailersdomain.com/Rupes-LHR75E-Mini-Random-Orbital-Polisher_p_1010.html)
Rupes BigFoot LHR 21ES Random Orbital Polisher (http://www.detailersdomain.com/Rupes-BigFoot-LHR21ES-Random-Orbital-Polisher_p_854.html)
Rupes BigFoot LHR 15ES Random Orbital Polisher (http://www.detailersdomain.com/Rupes-BigFoot-LHR15ES-Random-Orbital-Polisher_p_855.html)
Uber Buffing Pads (http://www.detailersdomain.com/5-Pack-Uber-Foam-Pad-55-inch_p_297.html)
Meg's MF Cutting Pad (http://www.detailersdomain.com/Meguiars-5-DA-Microfiber-Cutting-Disc-2-Pack_p_553.html)
Defelsko Paint Meter (http://www.detailersdomain.com/Defelsko-Positest-DFT-Combo-Paint-Meter_p_498.html)
Fenix TK35 (http://www.detailersdomain.com/Fenix-TK35-820-Lumens_p_504.html)
Kranzle Pressure Washer (http://www.detailersdomain.com/Kranzle-K-1122TST-Cold-Water-Electric-Pressure-Washer_p_446.html)
Uber Foam Canon (http://www.detailersdomain.com/Uber-Foamer-Canon-Pressure-Washer-Attachment-_p_204.html)
2 Grit Guard Buckets with Caddies (http://www.detailersdomain.com/Grit-Guard-Bucket-Inserts_p_81.html)
Adam's Firehose Nozzle (http://www.detailersdomain.com/Adams-Ultimate-Fire-Hose-Car-Wash-Nozzle_p_507.html)
Metro Air Force Blaster (http://www.detailersdomain.com/Metro-Air-Force-Master-Blaster-Car-Dryer-8-HP-MB3CD_p_344.html)

Dealer installed - due to snow removal
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0422_zps4116dbab.jpg

A closer look - these marks were on the roof, hood, trunk
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0423_zps05818429.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0424_zps876462ec.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0425_zpsd1de10f9.jpg

Before
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0380_zps588b7758.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0381_zpsfd364152.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0382_zps86899320.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0384_zps390b6f15.jpg

Various scratches/imperfections
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0427_zps016a6b64.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0385_zps2f460bd5.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0386_zps91b5cc00.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0387_zps308057de.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0388_zpsc1c5dce4.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0392_zpsc851a594.jpg

Wheels
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0383_zps4832cc81.jpg

Sonax Full Effect Wheel Cleaner and various brushes used to clean up the OEM Peelers
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0402_zpsfe42c744.jpg

Full prep photos missing due to the cold weather sorry guys

Light scratches around the door handles
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0431_zps0025303b.jpg

After
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0466_zpsdb38ddcb.jpg

B pillars a common issue with BMW, Audi, VW
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0426_zps4102413a.jpg

After much better after we hit it with Menzerna FG400 and finished it out with Sonax Perfect Finish 4/6
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0455_zpse14ca904.jpg

Before shot on the roof
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0432_zps46c751bd.jpg

After
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0467_zpsdd3c0756.jpg

Before shot on the roof
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0433_zps8a7cba26.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0434_zps15bd3a26.jpg

After
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0464_zps135e2343.jpg

Imperfections on the rear trunk
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0428_zps6695c08a.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0429_zps527c396e.jpg

After
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0462_zpsc2aa3e92.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0461_zps79d34022.jpg

DetailersDomain
01-24-2014, 09:14 AM
Xpel Ultimate Pre Cut Kit installation
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0416_zps1d6f8d0e.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0417_zps08ed1443.jpg

Exhaust tips before
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0412_zpsf9d7dbae.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0413_zps1c2e8822.jpg

After some Auto Finesse Mercury Metal Polish
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0420_zps030bd79d.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0421_zps65c891a8.jpg

Afters shots
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/paradas43_zpsd61d3209.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0489_zpsb78334a9.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0490_zpsee8892fb.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/paradas47_zps1b1b1e11.jpg

The old and new
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/paradas44_zps53424a92.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/paradas410_zps6e3f0bd2.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/IMG_0493_zps7d5c4686.jpg

A drastic improvement over the what the dealer delivered.
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/snowremovalbas4_zpsef7ccad6.jpg
http://i467.photobucket.com/albums/rr36/detailersdomain/Details%202013/Audi%20Details/Parada%20Audi%20S4/snowremovalba2_zpsbcf2e202.jpg

Hope you enjoyed this one.

AudiSportB5S4
01-24-2014, 11:05 AM
What a difference!

When the dealer does that much damage to the paint on a new car, do they pick up the cost? I can see the customer getting the clear bra, but I mean that is a lot of correction needed on a brand new car. I'd be upset if that was my purchase

helix139
01-24-2014, 01:05 PM
What a difference!

When the dealer does that much damage to the paint on a new car, do they pick up the cost? I can see the customer getting the clear bra, but I mean that is a lot of correction needed on a brand new car. I'd be upset if that was my purchase

They should. A buddy of mine had the dealership pick up the cost on his 335i that he let them "detail" after all their fillers wore off after one wash and he saw how badly they mauled his car. He needed wetsanding on a brand new car thanks to a few lines in the trunk lid

DetailersDomain
01-24-2014, 01:34 PM
What a difference!

When the dealer does that much damage to the paint on a new car, do they pick up the cost? I can see the customer getting the clear bra, but I mean that is a lot of correction needed on a brand new car. I'd be upset if that was my purchase

I'm not sure but I'm sure he will let me know what he does, he's a member here and a very good customer/friend of the shop.

DetailersDomain
01-24-2014, 01:34 PM
They should. A buddy of mine had the dealership pick up the cost on his 335i that he let them "detail" after all their fillers wore off after one wash and he saw how badly they mauled his car. He needed wetsanding on a brand new car thanks to a few lines in the trunk lid

I would agree.

Dan_Q
01-24-2014, 05:11 PM
For the love of God! Is there no end to the idiocy present at the American car dealerships?

Ignorant Salespeople: check
Clueless Parts Counter: check
Overpriced Repairs: check
"Detailing" Services: check

DetailersDomain
01-25-2014, 04:56 AM
For the love of God! Is there no end to the idiocy present at the American car dealerships?

Ignorant Salespeople: check
Clueless Parts Counter: check
Overpriced Repairs: check
"Detailing" Services: check

Honestly it doesn't seem to be we work on 2 brand new Teslas today, not as bad but still....

b8audis4
01-27-2014, 06:04 PM
Amazing work as always Phil!

DetailersDomain
01-27-2014, 07:33 PM
thanks!

CLEANA3
01-28-2014, 08:22 PM
Very nice

CLEANA3
01-28-2014, 08:38 PM
Very nice

Stifens
01-29-2014, 04:31 AM
I see these delivery marks every time I go to the local dealership here in Norway too... It's a shame that they don't know better.

Stifens
01-29-2014, 04:31 AM
And nice work btw! ;) came out really nice.

DetailersDomain
01-29-2014, 06:06 AM
thanks guys!

JeanClaude
01-30-2014, 03:30 PM
Looks great Phil!

Q7srtG37
02-05-2014, 03:45 PM
Not even joking this is exactly how ours looked the day we got it from our dealership, its just sad, paying so much for such a beautiful color, we have the same, and for it to be all screwed up just by the dealership. Still havent corrected the paint, so phil, we will deff be taking it to you this coming summer season!!!!!!!!

ArtVandelay
02-05-2014, 03:45 PM
Dat B-Pillar... [up]

teky929rr
02-05-2014, 03:49 PM
Phil to the rescue again!

DetailersDomain
02-05-2014, 07:08 PM
Not even joking this is exactly how ours looked the day we got it from our dealership, its just sad, paying so much for such a beautiful color, we have the same, and for it to be all screwed up just by the dealership. Still havent corrected the paint, so phil, we will deff be taking it to you this coming summer season!!!!!!!!

oh wow bring it by as soon as you can so we can fix it for you.

DetailersDomain
02-05-2014, 07:09 PM
Phil to the rescue again!


Dat B-Pillar... [up]

thanks guys!