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Registered User
Four Rings
For those with bad instrument cluster displays....
 Originally Posted by Euro-Tuner
EXTREMELY IMPORTANT!!!!!!!
CALL: 1-888-327-4236 AND SPEAK TO A CUSTOMER CARE REP.
**iF THEY GET ENOUGH PEOPLE TO CALL IN ABOUT THIS PROBLEM THEY HAVE TO MAKE IT A RECALL
this has already been recalled in Europe and with enough complaints they will have to do the same in the US also...
call them and give them you VIN and they have to report it to the National Highway Traffic safety Administration
...and thier website is nhtsa.gov
I just saw this in the B5 A4 section here: http://www.audizine.com/forum/showthread.php?t=160911. I called and filed a complaint about mine. I think the instrument cluster not working could be considered a safety issue because it displays important warning information. I don't know if it'll do anything, but I suppose it's worth a try.
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Four Rings
"The sky above the port was the color of television, tuned to a dead channel." William Gibson.
1999 911 Carrera C2 Aero
2005 Land Rover LR3
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Registered User
Four Rings
Not sure if it's true that they were recalled in Europe, but the nhtsa is legit. It sounds promising, and the person there that I talked to made it sound like if they receive enough complaints on the issue, the manufacturer may recall them.
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Registered User
Four Rings
sounds like something ill do when i get home today...
what if everyone called wether or not theirs is messed up...hmmm
well i hope this is actually legit and everyone calls and this works....
anybody have family or anything in europe they can call to see if the europe recall is legit.. i would think if they recalled it there why not here???
2000 Santorin Blue 6sp S4 Sedan SSP TUNING STAGE 3- (SOLD!!!)
current: 2008.5 Mazdaspeed3 in cyrstal white pearl
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Registered User
Two Rings
i called really easy to deal with and they are great.
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Registered User
Four Rings
doing this when i get home, last night was redic. i couldnt see shit ! i could of blown up, im going to tell them i am outraged haha
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Registered User
Four Rings
i really do hope they recall it so whenever mine goes bad (hopefully not) i can get it fixed for free i should just call and complain just for the fuck of it lol
Stage 3 2001.5 Silver S4
| RS4 K04's | ASP true dual | SSAC | AWE Boost Gauge | Darintake | RS4 PP | Forge 007PA | Southbend Stg 2 | 034 M/T/S mounts | JHMss | Fidanza LWFW | Avic D3 | DuH | 10SecS4 |
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Audizine IRC Chat
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Registered User
Four Rings
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Four Rings
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Forum Moderator
Four Rings
Meh. Mine's fine. But I called anyway for all my peeps. And I complained about the rear view mirror, too.
--Adam
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Registered User
Four Rings
 Originally Posted by 1997gtx
Meh. Mine's fine. But I called anyway for all my peeps. And I complained about the rear view mirror, too.
--Adam
yeah i have that, the "looks like someone pissed all over my mirror" thing going on. i have the yellow oval
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Forum Moderator
Four Rings
 Originally Posted by AudiSportB5S4
yeah i have that, the "looks like someone pissed all over my mirror" thing going on. i have the yellow oval 
Mine's completely clear, no spots or anything. It just doesn't dim!
--Adam
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Registered User
Four Rings
i had the same problme i had a yellow oval in the middle of the mirror. it weird though i has gone away, it never stopped dimming.
4:11 posi track out back, 750 double pumper, edelbrock intakes, bored over 30, 11 to 1 pop up pistons, turbo jet 390 horse power, where talking some fucking muscle!!
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Registered User
Four Rings
my cluster pixels fade in hot weather...
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Registered User
Three Rings
I just called in and reported on both my A4 and S4..... Hopefully this gets a recall.
"Trust everyone, then cut the cards."
00 S4----APR Stage 3, JHM SS, APR downpipes, APR SRT exhaust, StaSiS streetsport coilovers, AWE stg2 clutch kit w/ LWFW
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Two Rings
me too. all we need to say is that it smelled like it was burning too.
Would you like to sell your mint condition coil overs to me? How about some nice rotors? Your pretty Roof rack maybe?
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Four Rings
I'm going to call tomorrow. Maybe this will work. Its sort of lame considering I just hit 30k miles and I already have missing pixels... its annoying.
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Registered User
Four Rings
dang Bart you only have 30K on your S? Must me nice...
Ill probably call tomorrow, mine always has lines out, just not always the same line.
01.5 S4
For sale(pm me for details):
FRONT AIRBAGS !CHEAP!
Virgin m-box ecu
Stock S4 swaybar
"I'd have one of those... if I were the sort of person that looked at my sister and thought, mmm..." - Jeremy Clarkson about the Roush Mustang.
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Registered User
Three Rings
Conway's Law:
In any organization there will always be one person who knows what is going on. This person must be fired.
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Registered User
Three Rings
 Originally Posted by SLC_S4
I just saw this in the B5 A4 section here: http://www.audizine.com/forum/showthread.php?t=160911. I called and filed a complaint about mine. I think the instrument cluster not working could be considered a safety issue because it displays important warning information. I don't know if it'll do anything, but I suppose it's worth a try.
Apparently it is quoted in the User Manual, the display provides safety related info.
Conway's Law:
In any organization there will always be one person who knows what is going on. This person must be fired.
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Registered User
Three Rings
 Originally Posted by Diavan
Did it.. I stated the screen doesn't work and I can't see vital safety and hazardous failures of the vehicle and/or parts.. something along those lines.. also added in the rear view mirror
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Registered User
Four Rings
 Originally Posted by Diavan
Apparently it is quoted in the User Manual, the display provides safety related info.

Good point!
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Registered User
Four Rings
so does anyone know if they actually DID get recalled in europe.. if they did it jsut doesnt seem fair how they would recall it there and not here when its the same part..
to anyone who has not called yet CALL!... im not trying to pay 800 to get fixed..
2000 Santorin Blue 6sp S4 Sedan SSP TUNING STAGE 3- (SOLD!!!)
current: 2008.5 Mazdaspeed3 in cyrstal white pearl
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Registered User
Four Rings
funny thing is i think the b6/b7 clusters cost the same price...y is it that our cars are minimum5 yrs old and the parts are stil ls oexpensive...bastard germans
Stage 3 2001.5 Silver S4
| RS4 K04's | ASP true dual | SSAC | AWE Boost Gauge | Darintake | RS4 PP | Forge 007PA | Southbend Stg 2 | 034 M/T/S mounts | JHMss | Fidanza LWFW | Avic D3 | DuH | 10SecS4 |
Need your transmission rebuilt around the Tri State area? PM me
Audizine IRC Chat
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I called and sent in a letter to AoA and to NHTSA a while back. NHTSA responded to me by mail stating there have not been enough failures reported to initiate a recall. This was about a year ago... so the more calls, letters and online forms they get... the better our chance of a recall.
For those whose display is not failing... please support our effort and respond to the NHTSA. They are the ones which will enforce the recall.
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Registered User
Four Rings
 Originally Posted by ES4 Audi-o Tec
I called and sent in a letter to AoA and to NHTSA a while back. NHTSA responded to me by mail stating there have not been enough failures reported to initiate a recall. This was about a year ago... so the more calls, letters and online forms they get... the better our chance of a recall.
For those whose display is not failing... please support our effort and respond to the NHTSA. They are the ones which will enforce the recall.
DO WHAT HE SAYS!
2000 Santorin Blue 6sp S4 Sedan SSP TUNING STAGE 3- (SOLD!!!)
current: 2008.5 Mazdaspeed3 in cyrstal white pearl
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Account Terminated
Four Rings
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Registered User
Three Rings
Great thread! I called them to support the recall.
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Registered User
Four Rings
Has this been cross posted over on AW, VWVortex, and Audi forums yet??
How many complaints do they need? These driver information clusters are available from 98-02 I think, if they need a percentage of the equipped cars to complain thats going to have to be alot of complaints!
TTT
Keep right pass left, it's the law!!
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Registered User
Four Rings
I haven't posted anywhere else, but maybe someone else has. If not, it would definitely be a good idea to get it onto all of those forums.
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Registered User
Three Rings
I called lol, mine is crapped out. hey 10SecS4 sell me one now, I'll come pick it up :P
euro.techniks | east
2008 Meteor Gray Audi S5
Sponsors:
DPE ~ Euro-Gear ~ AWE ~ KW
2004 Silver Audi A4 - stage 2+
2000 Nogaro Blue Audi S4 - stage 3
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Registered User
Four Rings
I replaced mine 4 years ago. Thanks to extended warranty I didnt pay a dime.
00 Laser Red S4.
VAST Performance | BLOUCH | AWE | EvolutionRacewerks | Volk Racing | Vogtland | STaSIS/Alcon | JHM Motorsports | RS4 OEM
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Account Terminated
Four Rings
 Originally Posted by raykwok
I called lol, mine is crapped out. hey 10SecS4 sell me one now, I'll come pick it up :P
YGPM.
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Registered User
Four Rings
 Originally Posted by Jesse S.
I replaced mine 4 years ago. Thanks to extended warranty I didnt pay a dime. 
Who was your warranty through?
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The website is long and you will need your VIN. My first complaint took a while, the second was a breeze. Meat of what I entered follows:
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1. Purchased a 2000 Audi A6 2.7t.
2. The Auto Check system in the instrument cluster does not work especially when warm. The LCD ribbon cable looses contact and doesn't display the information it should. Critical safety information is no longer displayed.
3. Was quoted obscene amounts by Audi dealers to replace entire instrument cluster. $250 for a used cluster that would need the odometer adjusted for an additional fee.
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Now I just need to figure out where Audi is listed in the manufacturer list. ???? Choose VW of America, then Audi. Component is listed under Electrical System; Instrument Panel.
Good root cause info. here on the failure and possible fix by DrivingBy (about 1/2 way down page)....
http://www.audi-sport.net/vb/showthread.php?t=29577
Last edited by 30V; 11-08-2007 at 11:33 AM.
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Registered User
Four Rings
 Originally Posted by SLC_S4
Who was your warranty through?
It was a GE Extended Warranty through a local tuner shop.
00 Laser Red S4.
VAST Performance | BLOUCH | AWE | EvolutionRacewerks | Volk Racing | Vogtland | STaSIS/Alcon | JHM Motorsports | RS4 OEM
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Registered User
Four Rings
 Originally Posted by Jesse S.
It was a GE Extended Warranty through a local tuner shop.
And was it any good? Would they warrant a modded car?
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Registered User
Four Rings
Just called, and filled out the form online. That'd be awesome if this worked.
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Registered User
Four Rings
I cross posted this on a few other forums to help spread the word.... I just wonder how many complaints it really takes? And how long if it did work to see some kind of action taken?
Keep right pass left, it's the law!!
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Registered User
Four Rings
 Originally Posted by quickglx
I cross posted this on a few other forums to help spread the word.... I just wonder how many complaints it really takes? And how long if it did work to see some kind of action taken?
Way to spread the word! As far as how many complaints it would take and timeframe, I have no idea. I'm sure it'll take a fair amount of time.
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