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  1. #1
    Active Member One Ring
    Join Date
    Feb 28 2015
    AZ Member #
    317775
    Location
    Columbia

    Angry Bad ECSTuning experience

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    On Monday I ordered a timing belt kit, paid expedited shipping and was told that it would ship that day and would arrive by Friday.

    Just got my FedEx tracking info and it didn't ship till today (Wed) and won't arrive until next week. Sooo my weekend plans are totally fubar'd.

    I've ordered lots of stuff from ECSTuning in the past without problems but now if it's time sensitive I'll be shopping elsewhere.

  2. #2
    Stage 3 Forum Advertiser Four Rings ECS Tuning-Audi's Avatar
    Join Date
    Oct 02 2006
    AZ Member #
    70746
    Location
    Wadsworth,OH

    RichW_SC sorry to hear about the issues you're running into, you have a PM from me in your inbox requesting some info so I can look into this and be of service.

    -James

    sales@ecstuning.com | customerservice@ecstuning.com
    Customer Service Hours: 8:00AM to 8:00PM EST
    Sales Team Hours: 8:00AM to 11:00PM EST
    800.924.5172
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