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  1. #1
    Active Member Two Rings
    Join Date
    Feb 23 2009
    AZ Member #
    39049
    My Garage
    '17 Q7
    Location
    Atlanta

    2018 SQ5 Order Status problems

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    Hi, I have been in regular contact with my local dealer regarding the status of my order for a new 2018 Prestige SQ5.

    The order was placed on March 6th 2017 with a build week of 2817. These are the current ETAs my brand specialist just pulled:

    - Production complete: 7/21/2017
    - Ship departure: 7/27/2017
    - Domestic port arrived: 8/1/2017
    - Released to carrier: 8/3/2017

    These dates shifted a couple of days since last week but are now appearing in red. I'm trying to get a realistic timeframe for delivery but both my dealer and myself are unable to get any more information.

    This is my 6th Audi and I've even placed a custom order before but never had these issues.
    SQ5 - 2018 | MYTHOS BLACK | S SPORT PKG | 21" WHEELS | DYNAMIC STEERING | COMING SOON

  2. #2
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    Send me a private message with your full name and commission number or VIN (if you have it). I will see what I can find.
    Vincenzo F.

    Audi Social Community Manager

  3. #3
    Active Member Two Rings
    Join Date
    Feb 23 2009
    AZ Member #
    39049
    My Garage
    '17 Q7
    Location
    Atlanta

    Just sent you a PM. Please let me know if you don't receive it.
    SQ5 - 2018 | MYTHOS BLACK | S SPORT PKG | 21" WHEELS | DYNAMIC STEERING | COMING SOON

  4. #4
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    Got it, thanks!
    Vincenzo F.

    Audi Social Community Manager

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