Audizine - An Automotive Enthusiast Community

Results 1 to 5 of 5
  1. #1
    Senior Member Three Rings RRF985's Avatar
    Join Date
    Apr 12 2014
    AZ Member #
    184820
    Location
    Atlanta, GA

    Audi Atlanta experience

    Guest-only advertisement. Register or Log In now!
    I have posted about my horrible experience in dealing with Audi Atlanta in the C7 group here: http://www.audizine.com/forum/showth...1#post12538156

    After speaking to the manager he had the response of, "these things happen when working on a vehicle." I find this unacceptable that he does not care that the work done has been very poor. I'm very unhappy with Audi Atlanta and Audi during this whole ordeal. I have contacted AoA many times over this and they do not seem to care either as long as the dealer is working on the car. Is this the kind of customer service I should expect from Audi and it's dealer network? Disappointing.
    2012 A6 3.0T P+ | Oolong | Black | Black Headliner | Sport | Side Assist | Cold Weather

    Gone but not forgotten:
    2004 A4 1.8TQ 6MT USP

  2. #2
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    Good morning, thanks for reaching out. I am sorry to learn of your experience with Audi Atlanta. Please send me a PM with your full name, contact info, and VIN.
    Vincenzo F.

    Audi Social Community Manager

  3. #3
    Senior Member Three Rings RRF985's Avatar
    Join Date
    Apr 12 2014
    AZ Member #
    184820
    Location
    Atlanta, GA

    Mike, I have still not heard from Audi regarding my experience with Audi Atlanta. Should I expect to hear? Also, I tried replying to your email but I got an auto-response that you no longer work for VWoA.
    2012 A6 3.0T P+ | Oolong | Black | Black Headliner | Sport | Side Assist | Cold Weather

    Gone but not forgotten:
    2004 A4 1.8TQ 6MT USP

  4. #4
    Audi Customer Experience Three Rings Audi USA's Avatar
    Join Date
    Mar 24 2017
    AZ Member #
    396205
    Location
    Auburn Hills, MI

    Hello everyone, Mike has moved on to a different opportunity. In the meantime, I will be standing in to assist our Audi fans and family members on this forum. I look forward to working with you! I will follow up with you in your private message.

    Kaitlin
    Vincenzo F.

    Audi Social Community Manager

  5. #5
    Active Member Two Rings
    Join Date
    Aug 06 2017
    AZ Member #
    404450
    Location
    Atlanta

    Quote Originally Posted by Audi USA View Post
    Hello everyone, Mike has moved on to a different opportunity. In the meantime, I will be standing in to assist our Audi fans and family members on this forum. I look forward to working with you! I will follow up with you in your private message.

    Kaitlin
    Where'd we net out here? I'm an Audi Atlanta customer and would like to know if your concerns were resolved.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


    © 2001-2017 Audizine, Audizine.com, and Driverzines.com
    Audizine is an independently owned and operated automotive enthusiast community and news website.
    Audi and the Audi logo(s) are copyright/trademark Audi AG. Audizine is not endorsed by or affiliated with Audi AG.