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  1. #161
    Senior Member Three Rings
    Join Date
    Jun 14 2009
    AZ Member #
    43760
    My Garage
    2015 smart fortwo pure coupe
    Location
    Florida

    Is there way to update maps?

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    Quote Originally Posted by gpiotras View Post
    Then I would say that it does apply to some of us with Allroads (Allroads are A4s)


    Sent from my iPhone using Tapatalk
    Sure, but this is the C7/C7.5 forum. So one would reasonably assume weíre all on the same platform.

    If youíre rocking a B8/B8.5, send me a PM and Iíll send you the patch. I caution against using it on any non-B8 platforms, as I havenít yet inspected it to see exactly what itís doing.
    2014 A6 P+ 2.0T Quattro, Quartz Grey Metallic
    2015 smart fortwo pure coupe, Crystal White (aka. "the derp")

    Gone, but not forgotten:
    2010 A4 P- 2.0T Quattro 6MT, Quartz Grey Metallic
    2007 A4 S line 2.0T 6MT, Phantom Black Pearl

  2. #162
    Active Member Two Rings gpiotras's Avatar
    Join Date
    Oct 14 2017
    AZ Member #
    408405
    My Garage
    2016 Pathfinder SL Platinum
    Location
    Seattle, WA

    Quote Originally Posted by magn2o View Post
    Sure, but this is the C7/C7.5 forum. So one would reasonably assume weíre all on the same platform.

    If youíre rocking a B8/B8.5, send me a PM and Iíll send you the patch. I caution against using it on any non-B8 platforms, as I havenít yet inspected it to see exactly what itís doing.
    You are absolutely right! My bad.

    PM sent. Hope you can help.

  3. #163
    Veteran Member Four Rings VeryBadman's Avatar
    Join Date
    Jun 24 2012
    AZ Member #
    95719
    My Garage
    2017 Mini Cooper S
    Location
    Bay Area CA

    Not a good news guys, after I have been fiddling with Maps/Firmware all day and have Nav DB and HDD Partition completely wiped out, I still have no luck to get Google Earth working.

    And somehow my green menu is also stop working but Iím very tired now so I will take a break and try again later tomorrow.
    Coming up 2018 Audi TTRS, Catalunya Red: Technology, Black Optic, Sport Exhaust
    Other: 2017 Mini Cooper S and lots of rental cars
    Gone: 2014 Audi RS7, 2014 BMW 228i, 2013 Audi S6, 2013 VW Jetta TDI, 2011 Audi S4, 2008 Audi A4, 2008 Subaru Legacy

  4. #164
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    Quote Originally Posted by VeryBadman View Post
    Not a good news guys, after I have been fiddling with Maps/Firmware all day and have Nav DB and HDD Partition completely wiped out, I still have no luck to get Google Earth working.

    And somehow my green menu is also stop working but Iím very tired now so I will take a break and try again later tomorrow.
    Green menu will stop working when you do any type of update. Just need to VAGCOM/script again to get it working.
    Tomorrow, try re-running the MMI firmware update to catch the GE module.

    Sent from my SM-G950U using Audizine mobile app

  5. #165
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    This is from the other thread:
    "No need to visit the dealership. The Google Earth service is currently down for older vehicles as Audi is upgrading the services. This only affects older models with the MMI 3G+. I was out in the canyons with a 2018 TT RS yesterday, and Google Earth was working fine. Called Audi connect support after I came back and they informed me about the upgrades and that they are expecting everything to hopefully be back up by Monday."

    Sent from my SM-G950U using Audizine mobile app

  6. #166
    Veteran Member Four Rings VeryBadman's Avatar
    Join Date
    Jun 24 2012
    AZ Member #
    95719
    My Garage
    2017 Mini Cooper S
    Location
    Bay Area CA

    Is there way to update maps?

    Quote Originally Posted by SlickMachine View Post
    Green menu will stop working when you do any type of update. Just need to VAGCOM/script again to get it working.
    Tomorrow, try re-running the MMI firmware update to catch the GE module.

    Sent from my SM-G950U using Audizine mobile app
    Problem is that it was shown as enabled in vagcom but I canít access it. I would let the car rest for the night and try again tomorrow.

    Btw, thanks for the update. I will check Google Earth Service tomorrow as well.

    Sent from my iPhone using Tapatalk
    Coming up 2018 Audi TTRS, Catalunya Red: Technology, Black Optic, Sport Exhaust
    Other: 2017 Mini Cooper S and lots of rental cars
    Gone: 2014 Audi RS7, 2014 BMW 228i, 2013 Audi S6, 2013 VW Jetta TDI, 2011 Audi S4, 2008 Audi A4, 2008 Subaru Legacy

  7. #167
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    Quote Originally Posted by VeryBadman View Post
    Problem is that it was shown as enabled in vagcom but I canít access it. I would let the car rest for the night and try again tomorrow.


    Sent from my iPhone using Tapatalk
    It takes a pretty special touch hitting CAR + MENU exactly right to get it to come up. MMI has to be totally booted also. Let it sit, we will tackle it tomorrow.

    Sent from my SM-G950U using Audizine mobile app

  8. #168
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    Quote Originally Posted by VeryBadman View Post
    Problem is that it was shown as enabled in vagcom but I canít access it. I would let the car rest for the night and try again tomorrow.

    Btw, thanks for the update. I will check Google Earth Service tomorrow as well.

    Sent from my iPhone using Tapatalk
    Are your normal maps working now after the reload? Did you have any issue with the activator on the second run?

    Sent from my SM-G950U using Audizine mobile app

  9. #169
    Active Member One Ring
    Join Date
    Jun 05 2014
    AZ Member #
    249644
    Location
    Jackson, NJ

    Quote Originally Posted by SlickMachine View Post
    This is from the other thread:
    "No need to visit the dealership. The Google Earth service is currently down for older vehicles as Audi is upgrading the services. This only affects older models with the MMI 3G+. I was out in the canyons with a 2018 TT RS yesterday, and Google Earth was working fine. Called Audi connect support after I came back and they informed me about the upgrades and that they are expecting everything to hopefully be back up by Monday."

    Sent from my SM-G950U using Audizine mobile app
    Thanks for this! Been having this issue out of the blue with my 2013 A4 and it's been driving me crazy. Can you please point me to the thread you found this in?

  10. #170
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    Quote Originally Posted by Triplejnj View Post
    Thanks for this! Been having this issue out of the blue with my 2013 A4 and it's been driving me crazy. Can you please point me to the thread you found this in?
    http://www.audizine.com/forum/showthread.php?t=785908

    Sent from my SM-G950U using Audizine mobile app

  11. #171
    Veteran Member Four Rings VeryBadman's Avatar
    Join Date
    Jun 24 2012
    AZ Member #
    95719
    My Garage
    2017 Mini Cooper S
    Location
    Bay Area CA

    Quote Originally Posted by SlickMachine View Post
    Are your normal maps working now after the reload? Did you have any issue with the activator on the second run?

    Sent from my SM-G950U using Audizine mobile app
    Normal maps work fine. The activator told me that I have already installed it when I attempted to install again but it didnít seem to cause issue.


    Sent from my iPhone using Tapatalk
    Coming up 2018 Audi TTRS, Catalunya Red: Technology, Black Optic, Sport Exhaust
    Other: 2017 Mini Cooper S and lots of rental cars
    Gone: 2014 Audi RS7, 2014 BMW 228i, 2013 Audi S6, 2013 VW Jetta TDI, 2011 Audi S4, 2008 Audi A4, 2008 Subaru Legacy

  12. #172
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    Let me know if you guys see GE working again. I'll do the same.

    Sent from my SM-G950U using Audizine mobile app

  13. #173
    Active Member Two Rings gpiotras's Avatar
    Join Date
    Oct 14 2017
    AZ Member #
    408405
    My Garage
    2016 Pathfinder SL Platinum
    Location
    Seattle, WA

    Unfortunately,... no GE working yet, and hope it has to do with the maintenance you reported. Will monitor this thread to see when I should check mine again.


    Sent from my iPhone using Audizine
    '13 allroad Monsoon Grey/Black, Premium+, Advanced Key, Nav, B&O

  14. #174
    Veteran Member Four Rings VeryBadman's Avatar
    Join Date
    Jun 24 2012
    AZ Member #
    95719
    My Garage
    2017 Mini Cooper S
    Location
    Bay Area CA

    No luck for me with GE either, however, Green Menu is working now.
    Coming up 2018 Audi TTRS, Catalunya Red: Technology, Black Optic, Sport Exhaust
    Other: 2017 Mini Cooper S and lots of rental cars
    Gone: 2014 Audi RS7, 2014 BMW 228i, 2013 Audi S6, 2013 VW Jetta TDI, 2011 Audi S4, 2008 Audi A4, 2008 Subaru Legacy

  15. #175
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    This from Audi Customer Support this morning via chat: (useless)
    Jamie B said:
    Hello! My name is Jamie B. How can I help you?
    steve b said:
    hi- Last week my Google Earth Maps for my 2012 A7 stopped functioning. Looking around on forums people are reporting the same thing and that Audi is doing something on their end to update Google Earth which is causing it to not load on our older cars. Can you confirm this?
    Jamie B said:
    Thank you for chatting in, Steve. We are aware of the concern with google earth and we working to get it resolved. We apologize for any inconvenience this has caused you. We appreciate your patience and understanding.
    steve b said:
    can you give me any more details on what is happening and when it will be fixed? I'm paying for Audi Connect so I can use Google Maps and its obviously unusable right now
    Jamie B said:
    We do not have that information available. We are hoping this will be resolved within the next couple of days. Again, I apologize for the inconvenience.

  16. #176
    Active Member Two Rings gpiotras's Avatar
    Join Date
    Oct 14 2017
    AZ Member #
    408405
    My Garage
    2016 Pathfinder SL Platinum
    Location
    Seattle, WA

    Quote Originally Posted by SlickMachine View Post
    This from Audi Customer Support this morning via chat: (useless)
    Jamie B said:
    Hello! My name is Jamie B. How can I help you?
    steve b said:
    hi- Last week my Google Earth Maps for my 2012 A7 stopped functioning. Looking around on forums people are reporting the same thing and that Audi is doing something on their end to update Google Earth which is causing it to not load on our older cars. Can you confirm this?
    Jamie B said:
    Thank you for chatting in, Steve. We are aware of the concern with google earth and we working to get it resolved. We apologize for any inconvenience this has caused you. We appreciate your patience and understanding.
    steve b said:
    can you give me any more details on what is happening and when it will be fixed? I'm paying for Audi Connect so I can use Google Maps and its obviously unusable right now
    Jamie B said:
    We do not have that information available. We are hoping this will be resolved within the next couple of days. Again, I apologize for the inconvenience.
    Thank you very much for the update. I had a similar chat with Audi Connect Support yesterday. They are basically telling us to Ďjust sit tight.í Any other online service provider would have a more customer focus approach/response by now.
    Unfortunately, it is becoming apparent that they either donít know what they are doing, or they donít know what to do to fix it :-(


    Sent from my iPhone using Tapatalk
    '13 allroad Monsoon Grey/Black, Premium+, Advanced Key, Nav, B&O

  17. #177
    Active Member Two Rings gpiotras's Avatar
    Join Date
    Oct 14 2017
    AZ Member #
    408405
    My Garage
    2016 Pathfinder SL Platinum
    Location
    Seattle, WA

    Quote Originally Posted by gpiotras View Post
    Thank you very much for the update. I had a similar chat with Audi Connect Support yesterday. They are basically telling us to Ďjust sit tight.í Any other online service provider would have a more customer focus approach/response by now.
    Unfortunately, it is becoming apparent that they either donít know what they are doing, or they donít know what to do to fix it :-(


    Sent from my iPhone using Tapatalk
    Google Earth started working again for me tonight. Whatever Audi/Google did, hope the fix is permanent. Also, no idea if they are rolling out the fix gradually or if it is already global, but mine seem to work fine tonight. Iím in Seattle, WA



    Sent from my iPhone using Audizine
    '13 allroad Monsoon Grey/Black, Premium+, Advanced Key, Nav, B&O

  18. #178
    Registered Member One Ring
    Join Date
    Sep 07 2017
    AZ Member #
    406516
    My Garage
    2015 Audi Q5 2.0 Premium Plus
    Location
    Fairfax, VA

    Confirming that it started working for me as well, in the DC area.

  19. #179
    Active Member One Ring
    Join Date
    Nov 28 2016
    AZ Member #
    386929
    Location
    Saskatoon, SK Canada

    Canadian MY2012 A6 is back up and running on Google Earth as of this morning.
    2012 A6 (C7) 3.0 TFSI Quattro Premium Plus; Phantom Black Pearl/Velvet Beige

  20. #180
    Active Member Two Rings
    Join Date
    Sep 02 2017
    AZ Member #
    406222
    Location
    NJ

    Back up and running since yesterday afternoon.

    Location: NJ

    Sent from my Pixel XL using Tapatalk

  21. #181
    Veteran Member Three Rings SlickMachine's Avatar
    Join Date
    Feb 21 2012
    AZ Member #
    88585
    My Garage
    Friggin 2015 Honda Odyssey
    Location
    Stow Ohio

    Mine is also working again this morning, Aurora CO.
    I had to rerun the GEMMI update from firmware to get it working though (because I did a complete erase and update originally thinking that was the problem with my GE maps)

    Sent from my SM-G950U using Audizine mobile app

  22. #182
    Veteran Member Four Rings VeryBadman's Avatar
    Join Date
    Jun 24 2012
    AZ Member #
    95719
    My Garage
    2017 Mini Cooper S
    Location
    Bay Area CA

    Confirm, Google Earth works for me as well.


    Sent from my iPhone using Tapatalk
    Coming up 2018 Audi TTRS, Catalunya Red: Technology, Black Optic, Sport Exhaust
    Other: 2017 Mini Cooper S and lots of rental cars
    Gone: 2014 Audi RS7, 2014 BMW 228i, 2013 Audi S6, 2013 VW Jetta TDI, 2011 Audi S4, 2008 Audi A4, 2008 Subaru Legacy

  23. #183
    Active Member Two Rings
    Join Date
    Jan 18 2016
    AZ Member #
    367404
    Location
    Yakima, WA

    Quote Originally Posted by VeryBadman View Post
    Confirm, Google Earth works for me as well.


    Sent from my iPhone using Tapatalk
    I paid for the VagNAV update directly (think that is the name). No SD card, just downloads of maps and firmware.

    Firmware went without a hitch (2013 S6)

    Maps went without a hitch

    Activation w/o a hitch

    Works great including Google Earth.

    Firmware upgrade time approx 20 minuts

    Maps approx 90 minutes

    Activation took 10 minutes of rest time to boot and about 3 minutes total.

    Very happy

  24. #184
    Active Member Two Rings
    Join Date
    Sep 02 2017
    AZ Member #
    406222
    Location
    NJ

    I followed the process and everything worked (minus the green screen delete of the DB). Was the problem that was occuring a week after the update due to the outage or something that I will experience?

    If I need to do it should I start from (Ignore firmware update):
    Install Green Screen update
    Delete DB
    Updated Maps
    Activate Maps

    Thanks

  25. #185
    Active Member One Ring csaba.meszaros's Avatar
    Join Date
    Apr 11 2017
    AZ Member #
    397563
    My Garage
    '11 Audi A7 3.0 V6 TDI quattro, Seat Leon 1.9 TDI AXR
    Location
    Debrecen Hungary

    Hello! I have tried to email the VagNav dude, but he is not answering, so I will give a try here.

    Could someone provide a download link to the latest European MMI and Maps update? For those who received the files from a buddy, have you used the same activation code one more time? isn't it only one time usable?

    I have the HN+R_EU_HU_P0612 firmware and 8R0060884AR ECE 6.15.5 navi.

    Thanks a lot.

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