Originally Posted by kmongru
So we are on the same page... the motor is not broken... U can manually move the mirror with the switch. And I assume you already know how to set driver preferences for when in drive.. Ie .. adjust mirrors, seats and steering wheel to drivers desired specs for when driving and press n hold 1 in memory buttons to set preferences.
Maybe somebody just doubled up on the mirror preset locations. Meaning maybe someone set their driving preferences accidentally while in reverse.
Let's try this ... Let's try to see if we can program a new position/location for the mirror for when u shift in reverse.
1- veh running
2- foot firmly on brake *keep depressed until completing all steps and veh is returned to park
3- shift to reverse
4- wait a few seconds then manually adjust right mirror to desired position to be used when in reverse
5- return Veh to drive
6- Wait a few seconds and see if mirror returns to position set for driving.
7- place Veh again to reverse
8- wait a few seconds to see if mirror goes to newly created reverse memory location
9- place Veh in park renove foot off brake and celebrate or continue with frustration.
If the above does not work then I assume VCDS should be able to fix this ... Maybe somehow the settings r just incorrect for this feature...again assuming your Veh was equipped w this option.