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  1. #1
    Veteran Member Four Rings Vito Roma's Avatar
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    Angry WTF sports seats!!! Is this covered under Warranty????

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    Have the sports seat, car is under 11k miles. Only had it since November....is this covered??



    '12 Bril. Black A4 2.0T/Quattro/Prem+/Sports package
    SLine body/Sline Door sills/3 spoke pref wheel w.Paddles/Sport seats/VMR 708 Matte Black(19x8.5)/Custom Black OEM caps/35% Tint/Needle Swipe/Fob/"Wink" & Amber Delete/More VagCom/RS4 Grille/ Hoen Endurance Fogs/ST Coilovers/Debadged/V1 w. Concealed display/More2Come

  2. #2
    Registered Member Four Rings Okan509's Avatar
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    Sep 30 2009
    AZ Member #
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    Florida, Orlando/St.Pete

    I remember sobody getting a rewrapped seat under warranty, but was told they would only get it once.
    (Alex)-2010 Audi A4-Ibis White-Quattro-Sport Package-6MT
    Mods: H&R Spacers-20mm-f/25mm-r, H&R Sport Springs, 20% tint, TI Grille, clear corners, black SP wheels, EUROCODE HFIP and HFTIP, aFe intake filter, AR Track rotors, VAGGED, Roc-Euro SS, etc.

  3. #3
    Active Member Two Rings Creatre's Avatar
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    Mar 18 2012
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    2013 Audi S4
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    Atlanta, GA

    That definitely looks like a factory flaw in the leather wrap. That is not really a wear spot in the seats. I would definitely make them cover that!
    2013 Audi S4 3.0V6T - Ibis White, S-tronic, Premium+, B&O, Advanced Key, 19" Peelers, Supercharged Badges, Thule Aero Roof Rack, 2xThule Echelon Bike Mount
    Previous - 2010 Audi A4 2.0T - Ibis White, 6MT, Prestige, S-line, Navigation, B&O, 19" OEM RS4, 255/35/19 Continental ExtremeContact DW, LED License Plate Lights

  4. #4
    Active Member Three Rings auditd0rk's Avatar
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    Feb 02 2012
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    Colorado Springs

    I certainly hope you're not TD1 - you might be out of luck.

    Seriously, though, it doesn't look caused by normal wear, so I would think it should be covered.
    2012 A4 Quattro | APR Stage 1/2 v1.3, Carbonio Intake | STaSIS Exhaust | Eurocode FMIC, HFC, Pulley, Sway Bars, End Links | H&R Coilovers | SPC UCAs | 034 Catch Can | Apikol Rear Diff Mount | Hartmann HTT-256-MA:M

  5. #5
    Veteran Member Four Rings Vito Roma's Avatar
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    No TD1 glad I held off on APR. Plus it's the passenger seat.

  6. #6
    Senior Member Three Rings EuroEclipse's Avatar
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    Dec 30 2009
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    2012 Evolution X GSR / 2012 Volkswagen GTI
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    Germany/Colorado Currently

    They would have to prove that the tune caused the cracking of the leather. I guess they can say that your butt experienced the added torque of an APR tune that the seat was not rated for.
    2012 Evolution X GSR - Loud Noises!

  7. #7
    Senior Member Four Rings A4 Centaur's Avatar
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    My Garage
    2008 Ducati 848, 1199 Panigale on the way
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    TD1 will not allow that
    Black B8 A4 Avant S-Line Prestige Package, Tiptronic 8 speed, V1, Beltronics, Eurocode HFC, Vogtland Coilovers, H&R Swaybar, APR Stage 2, 91 & 93 ECU Upgrade, VMR RS4 Reps, and more mods to come!

  8. #8
    Active Member Four Rings name.goes.here's Avatar
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    Mar 17 2012
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    2011 MB C300 Sport
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    South of Boston

    Are you kidding - that's terrible.

    Would definitely take to the dealer before you hit 12K, and at the rate you put miles on your car, would so so ASAP!!!!
    His: 2012 Audi A4 Avant/Quattro/Monsoon Grey/Premium Plus/S-Line/Nav
    Hers: 2011 Mercedes C300/4Matic/Steel Grey/Sport/Nav

  9. #9
    Active Member Three Rings catch's Avatar
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    should be, so long as theres no signs of something stabbing the leather. Good luck getting it fixed

  10. #10
    Veteran Member Four Rings Vito Roma's Avatar
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    No only passenger is usually my wife who is 115lbs lol

  11. #11
    Senior Member Four Rings cory_can's Avatar
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    My Garage
    (Very) Red B8 Avant, '11 Volvo XC70 T6, '13 Q5 3.0T SLine (coming soon)
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    Golden Horseshoe, ON, Canada

    Apparently certain items are only covered for the first year. Someone mentioned to me that seats fall into that category but I had my bolster replaced on my sport seats after 2+ years of ownership. There was never any questioning on whether it would be covered. The dealer took some pictures and ordered the parts....I was in/out in 10min. The install took a few hours a couple weeks later.

    BTW, I'm also as TDI as it gets :)
    "Almost" completely stock.

  12. #12
    Veteran Member Four Rings Vito Roma's Avatar
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    The dealership was no help. They already have a rep coming out the 17th. So I bring it in that day and the Audi rep desides if they will cover it or not. So I have to live with this for 2 weeks

  13. #13
    Active Member Four Rings name.goes.here's Avatar
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    2011 MB C300 Sport
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    Quote Originally Posted by Vito Roma View Post
    The dealership was no help. They already have a rep coming out the 17th. So I bring it in that day and the Audi rep desides if they will cover it or not. So I have to live with this for 2 weeks
    If under 12K, it should be covered. I would raise hell if not.
    His: 2012 Audi A4 Avant/Quattro/Monsoon Grey/Premium Plus/S-Line/Nav
    Hers: 2011 Mercedes C300/4Matic/Steel Grey/Sport/Nav

  14. #14
    Veteran Member Four Rings Vito Roma's Avatar
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    Quote Originally Posted by name.goes.here View Post
    If under 12K, it should be covered. I would raise hell if not.
    Problem is i'm at 11,6 right now. I will def hit over 12k in 11 days. What does 12k have to do with anything? I asked the guy at the dealership and he didn't know sh!t...Just kept saying its up to the rep
    '12 Bril. Black A4 2.0T/Quattro/Prem+/Sports package
    SLine body/Sline Door sills/3 spoke pref wheel w.Paddles/Sport seats/VMR 708 Matte Black(19x8.5)/Custom Black OEM caps/35% Tint/Needle Swipe/Fob/"Wink" & Amber Delete/More VagCom/RS4 Grille/ Hoen Endurance Fogs/ST Coilovers/Debadged/V1 w. Concealed display/More2Come

  15. #15
    Active Member Three Rings Eddie-B8's Avatar
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    Jan 18 2012
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    Brooklyn,NY

    i worked a lot with leather and Audi's leather is very good compared to others... it stretches but shouldn't rip like that... it was definitely a flaw from factory... bitch, scream and kick if you have to but they must change/repair that!
    '09 M/T Quartz Gray Metallic/Black, VAG'd, 20% Tint, Tinted taillights, Bi-Xenon Retrofit, 19" OEM Peelers, S4 Front and Rear Bumpers

    I have Ross-Tech VCDS, PM me if you need coding

  16. #16
    Veteran Member Four Rings Vito Roma's Avatar
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    Quote Originally Posted by Eddie-B8 View Post
    i worked a lot with leather and Audi's leather is very good compared to others... it stretches but shouldn't rip like that... it was definitely a flaw from factory... bitch, scream and kick if you have to but they must change/repair that!
    yea my b7 had 155k+ on it and the leather had no major issues at all
    '12 Bril. Black A4 2.0T/Quattro/Prem+/Sports package
    SLine body/Sline Door sills/3 spoke pref wheel w.Paddles/Sport seats/VMR 708 Matte Black(19x8.5)/Custom Black OEM caps/35% Tint/Needle Swipe/Fob/"Wink" & Amber Delete/More VagCom/RS4 Grille/ Hoen Endurance Fogs/ST Coilovers/Debadged/V1 w. Concealed display/More2Come

  17. #17
    Senior Member Four Rings tenfour's Avatar
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    Apr 11 2011
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    My Garage
    clutter
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    hawaii

    Definitely should be a warranty item. There is no way should they deny something like that.
    -roger
    current ride: ibis white B8 A4 2.0T

    Work wheels x airrex air suspension x stvbek x Eurocode x ....

    former rides: 08 G37s 6sp (sold), 99.5 b5 5sp quattro (sold), 04 E46 M3 6sp (sold)

  18. #18
    Stage 2 Banner Advertiser Four Rings ModBargains II's Avatar
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    La Habra/CA/USA

    Wow, that looks really bad. Hope you get it fixed. Keep us posted.

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  19. #19
    Forum Moderator Four Rings MiracleWhips's Avatar
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    San Francisco

    Quote Originally Posted by Vito Roma View Post
    Problem is i'm at 11,6 right now. I will def hit over 12k in 11 days. What does 12k have to do with anything? I asked the guy at the dealership and he didn't know sh!t...Just kept saying its up to the rep
    Mileage is all about wear and tear. But you should be covered under the 1yr/12k mile interior coverage.

    Did you get any documentation from the dealership that this was reported at 11.6K miles? That should also be all you need as proof even if you go over the miles now.
    STaSIS ECU & 23mm RARB / AWE FMIC & Exhaust / Eurocode IP / Carbonio / 034 TIP / 20% Tint / S5 Mirrors / Rotiform MIAs 19x8.5 / Hankook 255/35 / H&R Avant Sport Springs / RS6 Pedals / Hoen Fogs /Stoneguards / ecodes / A4L Fog grills

  20. #20
    Active Member Three Rings Eddie-B8's Avatar
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    Quote Originally Posted by MiracleWhips View Post
    Mileage is all about wear and tear. But you should be covered under the 1yr/12k mile interior coverage.

    Did you get any documentation from the dealership that this was reported at 11.6K miles? That should also be all you need as proof even if you go over the miles now.
    +1!
    '09 M/T Quartz Gray Metallic/Black, VAG'd, 20% Tint, Tinted taillights, Bi-Xenon Retrofit, 19" OEM Peelers, S4 Front and Rear Bumpers

    I have Ross-Tech VCDS, PM me if you need coding

  21. #21
    Forum Moderator Four Rings Blake P's Avatar
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    Mar 02 2007
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    Fresno, CA

    MW is right. They should have documented the mileage when you went in. I had a few warranty items that needed to be addressed, so I took my car in at 49,9xx and had them documented so that I could bring my car back and have the work done under warranty the next week when I had time to leave it for a couple days and would certainly be over 50k by then.

  22. #22
    Senior Member Three Rings jfo's Avatar
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    Pemberton, BC, Canada

    Is it a tear or an abrasion? Did anything get spilled on the seat? In my last car, I had a small amount of garage cleaner leak out of a bottle I bought at Home Depot. I didn't notice it for a few days. It collected in the seam and ate the stitching as well as some of the leather.

    If that's normal wear then I would agree it should be covered, but it kinda looks like something else from the photo. I'd be prepared for that response when you take it in.
    2011 A4 Avant quattro tiptronic/ Eurocode Sway Bars, End Links, Alu Kreuz/ 034 Catch Can/ Various VagCom

  23. #23
    Veteran Member Four Rings ultra's Avatar
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    Underground

    fit and finish items carry a one year warranty
    TU on FB
    Eurocode

    2013 Allroad in Volcano Red

  24. #24
    Veteran Member Four Rings Vito Roma's Avatar
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    No they didn't thanks so much guys. Bringing it back today!!

  25. #25
    Veteran Member Four Rings Vito Roma's Avatar
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    Quote Originally Posted by jfo View Post
    Is it a tear or an abrasion? Did anything get spilled on the seat? In my last car, I had a small amount of garage cleaner leak out of a bottle I bought at Home Depot. I didn't notice it for a few days. It collected in the seam and ate the stitching as well as some of the leather.

    If that's normal wear then I would agree it should be covered, but it kinda looks like something else from the photo. I'd be prepared for that response when you take it in.
    Just saw it checked to see what it is and the rip was there, that entire part of the seat feels extremely soft. It's right on the stitching. The rest of that stitch is coming apart now

  26. #26
    Forum Moderator Four Rings MiracleWhips's Avatar
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    I think you have a pretty solid case of a defective material.

    That does not look like you forgot to take your switchblade out of your back pocket.
    STaSIS ECU & 23mm RARB / AWE FMIC & Exhaust / Eurocode IP / Carbonio / 034 TIP / 20% Tint / S5 Mirrors / Rotiform MIAs 19x8.5 / Hankook 255/35 / H&R Avant Sport Springs / RS6 Pedals / Hoen Fogs /Stoneguards / ecodes / A4L Fog grills

  27. #27
    Active Member Three Rings Eddie-B8's Avatar
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    I'm with MW on this it doesn't look like a clean cut or anything of that sort plus chemicals would change the color of the leather if they were spilled...
    '09 M/T Quartz Gray Metallic/Black, VAG'd, 20% Tint, Tinted taillights, Bi-Xenon Retrofit, 19" OEM Peelers, S4 Front and Rear Bumpers

    I have Ross-Tech VCDS, PM me if you need coding

  28. #28
    Veteran Member Four Rings Vito Roma's Avatar
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    Yea the white Is inside the leather in case anyone thought it wasn't

  29. #29
    Active Member Three Rings Eddie-B8's Avatar
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    if questioned by audi rep make sure to bring all these point up
    '09 M/T Quartz Gray Metallic/Black, VAG'd, 20% Tint, Tinted taillights, Bi-Xenon Retrofit, 19" OEM Peelers, S4 Front and Rear Bumpers

    I have Ross-Tech VCDS, PM me if you need coding

  30. #30
    Active Member Four Rings name.goes.here's Avatar
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    2011 MB C300 Sport
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    Quote Originally Posted by Vito Roma View Post
    Problem is i'm at 11,6 right now. I will def hit over 12k in 11 days. What does 12k have to do with anything?
    Read the booklet which came with your car describing the different types of warranties that apply to a new Audi. Certainly an argument to be made for repair within the 12 month/12K period.
    His: 2012 Audi A4 Avant/Quattro/Monsoon Grey/Premium Plus/S-Line/Nav
    Hers: 2011 Mercedes C300/4Matic/Steel Grey/Sport/Nav

  31. #31
    Veteran Member Four Rings Vito Roma's Avatar
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    2 service guys. One was a dick and said " don't listen to Internet forums. EVERYTHING is 5 yr/50k" then the other guy printed me a form. It's like he was mad I came back to cover my bases. Then again the guy who printed my sheet knew my names since I always went there with by b7 and bought that and my b8 there

  32. #32
    Active Member Three Rings Eddie-B8's Avatar
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    they can be mad all they want, if sht hits the fan they are not the ones paying out of pocket for it not to mention that its their F*CK**G JOB! as long as you have it documented i think you are in good shape
    '09 M/T Quartz Gray Metallic/Black, VAG'd, 20% Tint, Tinted taillights, Bi-Xenon Retrofit, 19" OEM Peelers, S4 Front and Rear Bumpers

    I have Ross-Tech VCDS, PM me if you need coding

  33. #33
    Veteran Member Four Rings Vito Roma's Avatar
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    Yea I kept insisting and the guy who knows me printed it. I was nice about it and said i just wanna be safe so the rep doesnt dick me over. You'd think I asked to get a new car...I know it's out of their control SMH. Will update in 2 weeks. Thanks for all the help AZers

  34. #34
    Senior Member Four Rings Highlander1010's Avatar
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    My Garage
    2010 Toyota Highlander Limited
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    Bellevue, WA

    Should be covered. I've had both of my seatbacks & one set of leather fixed because the wrong seatbacks were in my seats, pushing out my bolsters and causing leather wear.

    2009 A4 2.0T Q Prestige
    APR K04|APR Carbino|CTS FMIC|Okada Coil Packs|EC Turbo Hose|Modified S4 Exhaust|H&R Street Coils|034 Catch Can|H&R Rear Sway|EC Alu Kreutz|EC F&R Endlinks|Stoptech F&R Rotors|Stoptech Street Pad F&R
    3 Spoke OEM S-Line Wheel|B8 RS4 Pedal Set|Facelift S-Line Shifter|RS4 Replica Grille|Hoen HD Yellow Fogs|Cool White Interior LEDs|oCarbon CF Trim|VAG’d

  35. #35
    Active Member Two Rings V1Rotate's Avatar
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    Quote Originally Posted by Vito Roma View Post
    No only passenger is usually my wife who is 115lbs lol
    Pics of said wife to determine if she caused the flaw or if shes TD1...
    -2009 Tip. A4 Prestige Ibis White
    -StaSis Coil-Overs, Exhaust, ECU Tune
    -Carbonio Intake, Eurocode: TIP, HFIP, USS, Alu Kreuz, HFC w/ Strat. 90d Spacer
    -19' BBS CH-R's ET40 w/Michelin 255/35/19
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  36. #36
    Veteran Member Four Rings Vito Roma's Avatar
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    Moment of truth today at 1 pm boys...wish me luck, I've never dealt with a rep all 5-6 years i've owned an Audi
    '12 Bril. Black A4 2.0T/Quattro/Prem+/Sports package
    SLine body/Sline Door sills/3 spoke pref wheel w.Paddles/Sport seats/VMR 708 Matte Black(19x8.5)/Custom Black OEM caps/35% Tint/Needle Swipe/Fob/"Wink" & Amber Delete/More VagCom/RS4 Grille/ Hoen Endurance Fogs/ST Coilovers/Debadged/V1 w. Concealed display/More2Come

  37. #37
    Active Member Three Rings Eddie-B8's Avatar
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    Brooklyn,NY

    good luck, remember to bring all the points up to them
    '09 M/T Quartz Gray Metallic/Black, VAG'd, 20% Tint, Tinted taillights, Bi-Xenon Retrofit, 19" OEM Peelers, S4 Front and Rear Bumpers

    I have Ross-Tech VCDS, PM me if you need coding

  38. #38
    Veteran Member Four Rings Vito Roma's Avatar
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    Ok guys well I'm very happy with how it went, the enitre thing took less than 10 mins. The rep was probrably in his 40-50's he likes the way my car looks and he approved it to be covered!! They are ordering the parts and will re wrap it next week, Audi parts guy said it would take half a day. My only concerns are what if this happens to the drivers seat? I brought it up to him and he checked every seat and said they look properly installed and wraped. My last concern is they are only ordering the bottom part of the seat (where the damage is). I don't know how this will work but i'm also not very educated on our car seats. Are our seats two seperate parts? Will update after they fix the issue.
    '12 Bril. Black A4 2.0T/Quattro/Prem+/Sports package
    SLine body/Sline Door sills/3 spoke pref wheel w.Paddles/Sport seats/VMR 708 Matte Black(19x8.5)/Custom Black OEM caps/35% Tint/Needle Swipe/Fob/"Wink" & Amber Delete/More VagCom/RS4 Grille/ Hoen Endurance Fogs/ST Coilovers/Debadged/V1 w. Concealed display/More2Come

  39. #39
    Active Member Two Rings
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    Wow, frustrating! Glad to hear they are taking care of it. It's two parts, and should have no problem matching. Hope it works out ok!

    -Spaghettipie

  40. #40
    Active Member Three Rings vtheman's Avatar
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    Crown Vic Interceptor
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    California

    Glad everything worked out. From my 12 years of Audi experience it all comes down to a dealer. I recently had an issue with crackling tail lights so I took it to my regular dealer and they said they wouldn't cover it since it does not look like a defect but more of a stress marks. Week after I was servicing my wife's VW at another Audi/VW dealer and while picking up my wife in my A4 I showed an SA/manager my tail lights to which his reply was "let's order a pair" A week later new tail lights were in at no charge of course.

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