Revo SPS.. Who has received theirs?

[S|Quattro|4]

So, I got my car flashed probably 2 or so months ago and I still haven't received my SPS.

Gary, I sent you two PMs a couple weeks ago, and you haven't responded. Im sure your box must be full.

I emailed Sean at Forged Motorsports about 2 weeks ago, and he said that Revo was receiving an order in a couple days. I still haven't received anything. I emailed him a couple days ago, and I haven't gotten a response from him.

Also, Gary, could you give me your email address. I would like to send you an email about something.

Thanks...

[dawei213]

I got mine when they shipped my ecu back to me. Yeah, it probably slipped someone's responsibility, but it shouldn't take two months plus.

[RevoTechnik-GM]

Hey Rob,

My inbox has been crazy the last few weeks as you can probably imagine by everything you guys have been seeing publicly.
I checked my PM's and the last one received from you was on February 23rd and it looks like I did respond to it.

The majority of the people did receive their SPS during the actual sale period.
Unfortunately, the sale activity this year far exceeded our expectations (based on last years sales results) and we did end up with a back order situation.

We've tried to keep all of our dealers up to date with the current ETA (as it looks like you heard from the boys at Forge) and we are expecting our shipment from the UK sometime late this week or early next.

Your address is near the top of the list and accounted for, and I sincerely apologize to anyone else who has been waiting this long.
I'm working on a little something extra to send out to those who were part of the back order to say thank you for your patience.

G - - -

[S|Quattro|4]

Hey Rob,

My inbox has been crazy the last few weeks as you can probably imagine by everything you guys have been seeing publicly.
I checked my PM's and the last one received from you was on February 23rd and it looks like I did respond to it.

The majority of the people did receive their SPS during the actual sale period.
Unfortunately, the sale activity this year far exceeded our expectations (based on last years sales results) and we did end up with a back order situation.

We've tried to keep all of our dealers up to date with the current ETA (as it looks like you heard from the boys at Forge) and we are expecting our shipment from the UK sometime late this week or early next.

Your address is near the top of the list and accounted for, and I sincerely apologize to anyone else who has been waiting this long.
I'm working on a little something extra to send out to those who were part of the back order to say thank you for your patience.

G - - -

Hey Gary, thanks for your response. Might want to see what is up with your pm box, I pmd you a couple days ago! =]

Do you have an email address I can contact you by? I want to run a couple things by you privately.

[ENV²]

WTF is SPS?

[dawei213]

Serial Port Switcher, the tool for switching between the different maps. (ie. 93, 100, stock).

[B8MGS4]

I haven't received mine either. Gary, any idea when will you ship the units to Canada?

[ENV²]

Serial Port Switcher, the tool for switching between the different maps. (ie. 93, 100, stock).

Thanks for clearing it up

[GolfGL]

I haven't received mine either. Gary, any idea when will you ship the units to Canada?

Me too, waiting since Jan 26. I know Gary has been super busy with all the action on the forums. But he has always taken the time to respond to my msgs in detail and I really appreciate that.

[Can_I_Haz?]

Hey Rob,

My inbox has been crazy the last few weeks as you can probably imagine by everything you guys have been seeing publicly.
I checked my PM's and the last one received from you was on February 23rd and it looks like I did respond to it.

The majority of the people did receive their SPS during the actual sale period.
Unfortunately, the sale activity this year far exceeded our expectations (based on last years sales results) and we did end up with a back order situation.

We've tried to keep all of our dealers up to date with the current ETA (as it looks like you heard from the boys at Forge) and we are expecting our shipment from the UK sometime late this week or early next.

Your address is near the top of the list and accounted for, and I sincerely apologize to anyone else who has been waiting this long.
I'm working on a little something extra to send out to those who were part of the back order to say thank you for your patience.

G - - -

I haven't recieved mine as well. I was the guy at Eurocode with the grey s4. Thanks!

[KayS4]

Does the Launch Control work for the DSG using Revo?

[GolfGL]

Does the Launch Control work for the DSG using Revo?

Nope. Holds revs higher around 3800 but bogs down at launch.

[OKS4]

Does the Launch Control work for the DSG using Revo?

Mine works but bogs a bit. Cousin didn't do a great job with this but u get the idea.....http://www.youtube.com/watch?v=7OdvO_26cnI

[KayS4]

So it has the same issue as APR does, but in stock mode it works fine. Where is the DSG tune.

[RevoTechnik-GM]

Launch Control is fixed.

Video and Updated Release coming very soon.

All existing DSG/S-tronic customers, 2011 and later model year, are entitled to the update at no charge.
The update is a flash through the OBD2 port with not require removal of your ECU.

Please stay tuned for the full release, and anyone curious about setting up an appointment with their local dealer is encourage to contact me directly if you have any questions.

Gary Cogis
General Manager
Revo Technik - Americas
gary.cogis@revotechnik.com

[KayS4]

Launch Control is fixed.

Video and Updated Release coming very soon.

All existing DSG/S-tronic customers, 2011 and later model year, are entitled to the update at no charge.
The update is a flash through the OBD2 port with not require removal of your ECU.

Please stay tuned for the full release, and anyone curious about setting up an appointment with their local dealer is encourage to contact me directly if you have any questions.

Gary Cogis
General Manager
Revo Technik - Americas
gary.cogis@revotechnik.com

WHen you say its fixed is it port flashable ? Also what was the issue was the rev lmiter removed on the car which messed up the LC? Must be something to do the map because stock mode works fine.

[Brendon1098]

WHen you say its fixed is it port flashable ? Also what was the issue was the rev lmiter removed on the car which messed up the LC? Must be something to do the map because stock mode works fine.

If you read his post it says "the update is a flash through the obd2 port" and "not require removal of your ECU"

[bgm130]

Anyone get any updates on when they are shipping these. My last email from then said possibly 2 weeks that was 3/6

[Can_I_Haz?]

Anyone get any updates on when they are shipping these. My last email from then said possibly 2 weeks that was 3/6

Gary
Im still patiently waiting on my SPS and now with the Stasis merger, it looks like I as well as a few other guys on this thread will be slipping through the cracks.

Thanks

[RevoTechnik-GM]

No one is slipping through the cracks.
Our shipment from the UK just arrived and we will be shipping SPS's next week.

Feel free to PM me a name, address, and an actual e-mail address if you want to double check and make sure your Revo Dealer submitted the Sale Redemption Form.

As long as we have the form, and I can verify a matching name and address, I will e-mail each of you a tracking # for UPS.

Thanks again for all of your patience.

Gary - - -

[GolfGL]

Gary PM sent.

[Brrr]

PM sent as well. Good to hear they've arrived. Cant wait to get some 93 in the tank and switch profiles!

[S|Quattro|4]

Hey Gary,

I just got my SPS today!

Can you clarify which maps are the different options? 2, 3, 4, and what Antitheft does..

1 Stock
2 Performance A
3 Performance B
4 Performance C
5 Anti Theft ON
6 Anti Theft OFF
9 Firmware Update

[OKS4]

Got mine the other day as well. Gary confirmed that 1-stock, 2-91, 3-93 and 4-100 octane. Unless you specifically asked for the security it probably doesn't pertain.

Hey Gary,

I just got my SPS today!

Can you clarify which maps are the different options? 2, 3, 4, and what Antitheft does..

1 Stock
2 Performance A
3 Performance B
4 Performance C
5 Anti Theft ON
6 Anti Theft OFF
9 Firmware Update

[S|Quattro|4]

Got mine the other day as well. Gary confirmed that 1-stock, 2-91, 3-93 and 4-100 octane. Unless you specifically asked for the security it probably doesn't pertain.

Thanks!

[RevoTechnik-GM]

1 Stock
2 Performance A
3 Performance B
4 Performance C
5 Anti Theft ON
6 Anti Theft OFF
9 Firmware Update

Looks like OKS4 already answered, but just for 100% certainty...here you go.

1 = Stock (Stock Programing)
2 = Performance A (91 Octane Programing)
3 = Performance B (93 Octane Programing)
4 = Performance C (100 Octane Programing)
5 = Anti Theft ON (N/A)
6 = Anti Theft OFF (N/A)
9 Firmware Update

There's is no anti-theft feature on the B8 S4.

[dawei213]

Gary, correct me if I'm wrong but you can get the SPS with valet as well.

1 = Stock (Stock Programming)
2 = Performance A (93 Octane Programming)
3 = Performance B (100 Octane Programming)
4 = Performance C (Valet Programming)
5 = Anti Theft ON (N/A)
6 = Anti Theft OFF (N/A)
9 Firmware Update

That's the one I asked for. How do we check to see what is loaded on the SPS? Is there a revision number on the SPS?

[royaloak]

Where's mine....

[GolfGL]

Argghhh still waiting... this sucks. Anyone in Canada got their SPS unit yet? Waiting for exactly 3 months now, not happy that a feature advertised as part of the deal that lured me to Revo is not available for use.

[royaloak]

Argghhh still waiting... this sucks. Anyone in Canada got their SPS unit yet? Waiting for exactly 3 months now, not happy that a feature advertised as part of the deal that lured me to Revo is not available for use.

I get that shit happens and products get back ordered, but this is ridiculous. End of the month, next month, a couple of weeks, next week, it's been shipped, let me get a tracking number, then weeks of silence.

[bgm130]

I get that shit happens and products get back ordered, but this is ridiculous. End of the month, next month, a couple of weeks, next week, it's been shipped, let me get a tracking number, then weeks of silence.

second this.

[RevoTechnik-GM]

Hey Guys.

I know apologies only go so far, especially the second or third time around ...

ALL SPS's have officially shipped as of last Friday (April 28th).
If you still haven't received yours, feel free to e-mail USsupport@RevoTechnik.com.
They will respond immediately with the UPS tracking number so that you know when to expect your SPS.

To my understanding the issue was only with SPS's shipping into Canada, which I know is no consolation to those of you north of the border, but hopefully you can find some satisfaction knowing you will be receiving your item this week.

Thanks again for everyone's patience.

[royaloak]

Yipee, got it, can finally try the 93 tune.

[B8MGS4]

Yipee, got it, can finally try the 93 tune.

Did #%^*ing UPS charge you brokerage? I received the delivery notice with $46.35 for brokerage and taxes. I told them I had already paid taxes on this as it is part of a package deal and they can't charge me for brokerage. But they need to talk to the shipper. Just PMed Gary and hopefully he can sort it out with them. Gosh I hate them.

[GolfGL]

Did #%^*ing UPS charge you brokerage? I received the delivery notice with $46.35 for brokerage and taxes. I told them I had already paid taxes on this as it is part of a package deal and they can't charge me for brokerage. But they need to talk to the shipper. Just PMed Gary and hopefully he can sort it out with them. Gosh I hate them.

I missed the delivery but checked status online and noticed "Unable to collect funds". Yikes $46 is a bit steep for a $150 unit (even if it wasn't 'free').

[B8MGS4]

I know. Especially when I hear that they are charging a freaking $33 brokerage fee!

[royaloak]

Did #%^*ing UPS charge you brokerage? I received the delivery notice with $46.35 for brokerage and taxes. I told them I had already paid taxes on this as it is part of a package deal and they can't charge me for brokerage. But they need to talk to the shipper. Just PMed Gary and hopefully he can sort it out with them. Gosh I hate them.

UPS are the worst when it comes to shipments from the US into Canada. I also paid the same, not surprised and don't see how Gary can do anything about it. That's what we get when we decide to live in our fantastic country. Maybe Gary and Revo can make note of this and use a different shipping company for exports to Canada in the future.

[Brrr]

Did #%^*ing UPS charge you brokerage? I received the delivery notice with $46.35 for brokerage and taxes. I told them I had already paid taxes on this as it is part of a package deal and they can't charge me for brokerage. But they need to talk to the shipper. Just PMed Gary and hopefully he can sort it out with them. Gosh I hate them.

Good point about the taxes already paid. I PM'd Gary last night and got a response basically saying that there's not much he can do since in the States the dealers technically pay the tax on the "freebie". I'm not one to complain about shipping charges normally, but said that if this was in stock when we got our tunes, we wouldn't have had to pay for UPS's ridiculous brokerage fees.

[cNEGOTIATOR]

I got the UPS brokerage charge: $46.35!!!!! My brother paid it thinking he was doing me a favor! im pissed!!! I wish they would have shipped to the Canadian dealer we got tuned at, I could have picked it up from there.

[royaloak]

Come on guys, its only $46.....Us Revo guys are gonna get reputation for being cheap if we don't shut up. We already bought the most affordable software as it is.