ANYBODY CONSIDERING ANYTHING VAST-PERFORMANCE... DONT! A must read!

[koolkoreanked]

You can't really expect anybody to take you seriously, right?
"usually they pick up the phone when I call"
Jesus Christ, I would certainly hope so!

Again what's me being a reselling have anything to do with anything? Bad customer service would trickle down to me just as fast as anyone else. I don't make any money from VAST. They've never cut me a check nor do they make any difference in my end of the month income statement. What I'm saying is none of that has anything to do with me choosing to back up VAST and continue to give them all the business I can. My reasoning for being behind VAST and JHM is because of the great customer service they've giving me since before I even had a s4. If this was JHM I would be here defending them as best I can because of my experience with them. Again I'm sorry to the OP for your crappy experience, I really hope everything works out for you.

[rockcandy]

According to your blog on Thursday Feb 10, 2011, you stated you had experience doing tuning on your car. I find it hard to believe you don't know the characteristics of things such as a MBC. Someone such as yourself would probably have supposedly researched everything before choosing a product. I doubt you were not aware of the fact that they could tune with a N75 alone. I don't recall them ever not offering that.

You wanting to make hardware changes because you don't like a certain type of boost profile is a change in tune type. Just like someone else changing injectors because Tom, dick or Harry says it will work better after the tune is already written for something else! Just add another check against things you do that have probably annoyed people up to this point. Again, don't act like you're ignorant about the boost control options at this point.


A file that runs as hard as an APR tune sounds like a completed base file to me. So for the umpteenth time, stop claiming they never completed your initial tune!

This is where I would have cut you off as a customer. 6 days after the tune is paid for...

“Gentleman,





My number one annoyance with tuner's is failure to answer specific questions I have concerning the products I have purchased from them. I sent separate correspondence to both of you and did not get any answer back, that does not bode well for the future. I would like to lay the groundwork for the return of the intake system and refund for the tuning that has yet to take place. I will pay for the fuel injectors since that component is now in my car. Depending upon how matters are handled will determine how I choose to proceed, but for now I'd like an answer to my question regarding the MAF housing, and to get confirmation that I can return the intake for a refund and get a refund for the future tuning of the Frankenturbo's.


Jeff”


So he is the tuner with years of experience of building bad ass S4's and you feel the need to nit pick his hardware choice to death, claiming you (who is supposedly so ignorant up to this point that he couldn't figure out you can tune the N75) can't understand why he chooses to go with a 90mm MAF. If he can get the same results from a 90mm MAF as an 85mm what does it matter in the big picture? So what if it saves him a couple bucks by making things more "universal", or quicker to revise, or it just looks nicer all lined up on his shelf because the cubby holes are 95mm across and he likes the way they look inside them. The fact of the matter is you came to him looking for a tune. If you don't allow the freedom for him to do his job without micro managing (you don't know how to tune a car by the way) the crap out of him, don't expect him to be all peachy and happy to do business with you. If you would have been a polite, helpful customer, your car would probably be ripping around town on a bad ass VAST file and you would have never had to deal with all this!


I mentioned the remote tuner part about me not doing work for free because you made it a point several times at how absurd it is that a remote tuner would charge you for his time. Hey, I bought a laptop and paid for all the fancy programs needed to log and flash your car. I've also got a bench harness I built from a harness that I also had to pay for. Want to come use that stuff for free so you don't have to buy it? Wrooooong. As a tech, we have to pay for everything we use. Tools, computers, etc etc. I don't come to your work and ask you to do stuff for free for me. You probably work in a little cubicle all by yourself as you seem a little difficult to get along with so I probably couldn't just drop by and ask for freebies.

Also, why would you expect them to cover shipping costs over and over again for you to send your ecu back and forth? You guys act like $800 for a tune is so much that you expect them to absorb shipping costs 4x in addition to whatever else you can think of. They would have nothing to show for their product in the end except for lost time if they operated at your requirement. Get real.


At some point in your transaction, you blew up at Mike asking for refunds after the base tune was already completed. You essentially chose to quit working with him at your own free will. The money is his to keep in my mind. I wish I could really see all the emails you sent them as opposed to snippets that you use to prove a point.


Again, I stick by my comment that shops would choose not to have you as a customer if they knew what you were about. :) I bet the guys at EPL read this stuff and go...Jeez, that guy is a f-ing nutcase. I hope we never piss him off!

Lets recap:
You spend hours upon hours building a website and compiling crap email and posts from the internet so you can build your case against a company that you were being a douche to and voluntarily cut your business ties by demanding a refund. I mean, your car was only as fast as an APR car on the BASE file! You post childish cartoons and other laughable things in an effort to ruin someones business. You go to different sections of this forum and I'm sure many others and interject in other peoples posts about how they are happy with VAST. You continually put them on blast, even if the original poster is saying positive things about them! Did you get picked on as a kid or something? I just don't understand people like you.

[FlyboyS4]

According to your blog on Thursday Feb 10, 2011, you stated you had experience doing tuning on your car.

Yes, APR tuned my car with K04's, (no MBC), and EPL tuned my car with 605's (no MBC). So I had experience with tuning on my car, I understood that it was not a simple process that would likely be completed within 3 revisions.

I doubt you were not aware of the fact that they could tune with a N75 alone. I don't recall them ever not offering that.

It wasn't mentioned to me, N75 only, as being an option when I inquired about purchasing the fueling kit. The miscommunication could have been attributed to the fact that I was directed to work through a local dealer.

You wanting to make hardware changes because you don't like a certain type of boost profile is a change in tune type.

You are not comprehending what I've written and it is causing you to draw erroneous conclusions. I did not ask to remove the MBC because I did not like the boost profile. I was not enthusiastic about the results with the MBC, but I continued to use it. When I asked about upping the boost and VAST told me that an EBC was the recommended way to do it, the fact that they could tune with just the N75 was brought to my attention. Mike stated they could tune with the N75 only and so I decided to do so.

Just like someone else changing injectors because Tom, dick or Harry says it will work better after the tune is already written for something else! Just add another check against things you do that have probably annoyed people up to this point. Again, don't act like you're ignorant about the boost control options at this point.

You're basing most of your statements on your opinion, generated from reading information I've put out, but you've demonstrated repeatedly that you aren't fully comprehending the facts in what I write.

A file that runs as hard as an APR tune sounds like a completed base file to me. So for the umpteenth time, stop claiming they never completed your initial tune!

Yeah, that's a good plug for VAST's tuning prowess, with the most recent K04 hybrid turbo and the top supporting hardware you too can have performance equaling the seven year old APR OTS kit, aka "weaksauce". Is that what VAST is telling all these people buying up the FrankenTurbo's "we equaled the performance of the APR Stg3 kit, have a nice day."

Tuning was most definitely not done.

So he is the tuner with years of experience of building bad ass S4's and you feel the need to nit pick his hardware choice to death, claiming you

I asked to know the rationale for using a 90mm housing over an 85mm. I was buying these parts from them, I think it is not unreasonable for a customer to ask about the parts they are being told to use. You seem to follow the VAST fast-food business philosophy where you don't interact with the customer, you simply send them a product and are done with them. The nerve of a customer to ask questions about the product the business is selling.

(who is supposedly so ignorant up to this point that he couldn't figure out you can tune the N75)

I know you CAN tune with just the N75, VAST simply failed to inform me that it was an option up front. During the phase of purchasing the fueling kit I was interested in what hardware setup they recommended, and with some of the items, such as the MAF housing I asked additional questions about the choices being made. While to you they're a tuner with years of experience building bad ass S4's, to me they were a company that when I approached them to tune the FrankenTurbo's the response back was essentially "franken-what?".

You're couching this whole argument against a backdrop of scores of FT kits having been tuned, when the reality for me was that when I approached VAST Performance about tuning the FrankenTurbo's they hadn't even had a car in their shop with FrankenTurbo's on it, let alone tuned or sold the product. It was the early stages of the product (FT) introduction and I was beta testing the turbo for FrankenTurbo. The type of support hardware best suited for them, MAF housing, injectors, possibly built motor, were all questions that were unanswered. I was looking for answers about what support hardware was going onto my car, from a tuner that had very little experience with the product, and I wasn't getting answers to the question about why choices had been made.

can't understand why he chooses to go with a 90mm MAF. If he can get the same results from a 90mm MAF as an 85mm what does it matter in the big picture? So what if it saves him a couple bucks by making things more "universal", or quicker to revise, or it just looks nicer all lined up on his shelf because the cubby holes are 95mm across and he likes the way they look inside them. The fact of the matter is you came to him looking for a tune. If you don't allow the freedom for him to do his job without micro managing (you don't know how to tune a car by the way) the crap out of him, don't expect him to be all peachy and happy to do business with you. If you would have been a polite, helpful customer, your car would probably be ripping around town on a bad ass VAST file and you would have never had to deal with all this!

See above for why I was asking questions about the setup.

I mentioned the remote tuner part about me not doing work for free because you made it a point several times at how absurd it is that a remote tuner would charge you for his time. Hey, I bought a laptop and paid for all the fancy programs needed to log and flash your car. I've also got a bench harness I built from a harness that I also had to pay for. Want to come use that stuff for free so you don't have to buy it? Wrooooong. As a tech, we have to pay for everything we use. Tools, computers, etc etc. I don't come to your work and ask you to do stuff for free for me. You probably work in a little cubicle all by yourself as you seem a little difficult to get along with so I probably couldn't just drop by and ask for freebies.

You mean the $50 a pop that VAST said they might charge me to flash the ECU? Instead of telling a customer AFTER they have purchased your fueling kit and begun tuning that they normally charge $50 a time to flash your ECU, how about you determine how many times it typically takes to flash a customer's car, determine what an appropriate labor charge should be for that, and then wrap it into the cost of the tune. I paid X dollar amount for a tune, what was I paying for? If this is a cost of doing business that you incur every time then include it with the cost of the tune, or at least tell the customer up front BEFORE they have purchased your product that this will be an additional cost. Don't wait until you have the customers money to inform them of additional costs that you charge every time, that is being deceptive.

Also, why would you expect them to cover shipping costs over and over again for you to send your ecu back and forth? You guys act like $800 for a tune is so much that you expect them to absorb shipping costs 4x in addition to whatever else you can think of. They would have nothing to show for their product in the end except for lost time if they operated at your requirement. Get real.

See above for how you can incorporate that cost or tell the customer upfront. And in my case I was supposed to work with the local dealer, then the local dealer got rid of his car so he couldn't do the flash, I was instructed by VAST that I'd have to ship my ECU to them, this came up AFTER I had already made the purchase.

At some point in your transaction, you blew up at Mike asking for refunds after the base tune was already completed. You essentially chose to quit working with him at your own free will. The money is his to keep in my mind. I wish I could really see all the emails you sent them as opposed to snippets that you use to prove a point.

Could you direct me to where I supposedly "blew up at Mike"? Yes, I wanted to move onto a different tuner, but as you saw in the emails, while Mike had said on May 9th that he would refund me a portion of my costs, he reneged on that on May 20th and said it wasn't going to happen.

I'll look into putting the entire email onto the summary rather than just the pertinent information.

Again, I stick by my comment that shops would choose not to have you as a customer if they knew what you were about. :) I bet the guys at EPL read this stuff and go...Jeez, that guy is a f-ing nutcase. I hope we never piss him off!

I don't think you understand that this isn't about me getting pissed off at a company. I can work through simply being pissed off; VAST stole my money, they were deceptive in the way they sold their product, and then they lied about me. I expect to receive what I've paid for, or to have the business I am working with make a good faith effort to reach an equitable solution. VAST called me on a Saturday morning, allowed Andy to spew one of his rants at me (some examples can be found here), and said they weren't doing any more work. Even if we were to pretend the initial tuning was complete, they still had the 3 hardware revisions to provide for race gas or w/m injection etc.

I just don't understand people like you.

Because you expect a customer that has been treated unethically to roll over and say O, woe is me.

[rockcandy]

You said you were aware of the fact that you can tune on a n75. Why does he have to tell you? I'm sure to him, you presented yourself as knowing the options. It's common knowledge that tunes are written for use of the n75. Don't pretend you had no clue they knew how to do it. While he may have said the e-boost is the preferred method, that was only because of your dissatisfaction with the boost curve of a mbc. It is what it is with a mbc and I'm sure you are aware of that.

Why is a "base file" that runs like a 7yr old Apr setup a bad thing? That's why it is called a base file. There is a lot of room for improvement on base files, but by that point you had pushed everyone's buttons enough where everyone was pissed off. If you were "beta testing" some ported out Chinese turbo, and know it may be trial and error, why were you so impatient early on in the process? Do you think tunes from epl on new to the market turbos are done and perfect in 6 days? 20? 30?
You got a hybrid ko4 whatever. This isn't some gt28 shoved into a ko4 package. How much power do you think a base file should have?

If you buy a bicycle from a local bike shop and they offer free tune ups yet go out of business 1 month later, is it the bicycle manufacturers job to then pay to ship the bike to them and do it for free? Do you then get on the net and bash them as liars because they didn't tell you you would have to pay shipping and tune up costs if their local dealer went out of business? That's essentially what happened.


The way tunes have been listed on their website and discussed about numerous times on this forum is not a secret. It doesn't say, buy x tune for $800 and we have your back for life, including free shipping! You were using a local dealer (up to them to charge x-amount, just like a local bike shop that carries your favorite brand). You weren't originally using vast directly to do the work.

I can comprehend your jibberish just fine. You are an unhappy customer who's attitude sucked. That is difficult to work with. I still don't understand how you feel that when your car had a base file already on it and driving like an Apr tune, that you would be entitled to a full refund because you weren't happy with it. You started in on this process, less than a week in, being a dick. You were laying your own groundwork well enough....

Again, base file base file base file. You quit and asked for your money back. How did our judicial system work out for you personally in this one???????????

[naudlee]

rockcandy: Vast called > they want their nuts back

[rockcandy]

By the way, your assumption that I don't interact with my customers couldn't be further from the truth! Haha. My customers have my personal # and can call me 24/7. They know it! I do house calls if they want, I'll tow a car if need be, let them drink my beer in the garage fridge and shoot the shit while I work on their stuff. The only thing is, is I would never ever take you on as a customer. The minute you started showing attitude before our business even really began would be a red flag that halts forward movement. I've been in the auto industry for roughly 12 years now and I've pretty much seen it all. If you're in my garage, I expect to be treated with respect. You'll receive it in return. If not, don't let the door hit ya where the good Lord split ya!

[rockcandy]

rockcandy: Vast called > they want their nuts back

haha. Ryobi said the same thing about your grinder. Getting a little carried away on your motor mount brackets? I can't believe that was your solution to inlet pipes fitting on your build. For someone who has built 35 supposed bad ass projects, that was a less than stellar approach to making it work nicely. Bolt on or not, what you did was a terrible solution.

[FlyboyS4]

You said you were aware of the fact that you can tune on a n75. Why does he have to tell you?

Yes, I know that it is possible for a tuner to tune the vehicle with an N75 alone. In the case of my dealing with VAST the fueling kit was presented to me with the MBC as a component, which led me to believe it was integral. If an option at the start had been to tune with just the N75 I'd have been interested in exploring the possibility of going that way.

I'm sure to him, you presented yourself as knowing the options.

You're "sure" you know what this person was thinking and how I presented myself to that person? Are you intentionally trying to discredit everything you say? How would you, somebody who had no involvement in the matter what-so-ever know for "sure" what somebody else was thinking?

It's common knowledge that tunes are written for use of the n75. Don't pretend you had no clue they knew how to do it.

I never said I didn't think they knew how to tune with the N75 only. I'm going to start skipping over the illogical comments you're making because they are not doing anything to further the discussion.

While he may have said the e-boost is the preferred method, that was only because of your dissatisfaction with the boost curve of a mbc. It is what it is with a mbc and I'm sure you are aware of that.

The dipsy-do in the initial boost curve shouldn't have been there with an MBC, it shouldn't have been there with the N75 alone. The dispsy-do in the boost curve disappeared when I switched to EPL's tune, hindsight showed that it wasn't a hardware issue.

Why is a "base file" that runs like a 7yr old Apr setup a bad thing? That's why it is called a base file.

Seem previous comments on reading comprehension.

If you were "beta testing" some ported out Chinese turbo, and know it may be trial and error, why were you so impatient early on in the process?

I wasn't impatient about making progress. I suppose you are referring to me not being happy about them not answering questions that I had. I got frustrated with that aspect because adjusting the MBC was a fundamental element of the tuning process and VAST wasn't providing adequate guidance on how to adjust it as tuning progressed.

Do you think tunes from epl on new to the market turbos are done and perfect in 6 days? 20? 30?

No, but the difference is that EPL communicates, and when they do it is more informative. Rather then having a local dealer, or the telephone attendant answering my questions, at EPL I get feedback from the person doing the tuning.

You got a hybrid ko4 whatever. This isn't some gt28 shoved into a ko4 package. How much power do you think a base file should have?

I wasn't particularly interested in what a 'base file' would do, it's a base file, a starting point, a foundation upon which to build the tune. A base file is no more of a finished product than pouring concrete for a house foundation is a completed home. I knew the base file wasn't the final product I had paid for.

If you buy a bicycle from a local bike shop and they offer free tune ups yet go out of business 1 month later, is it the bicycle manufacturers job to then pay to ship the bike to them and do it for free? Do you then get on the net and bash them as liars because they didn't tell you you would have to pay shipping and tune up costs if their local dealer went out of business? That's essentially what happened.

No, essentially what happened was that I purchased a product for a price from a company and after the purchase the company informed me that they were going to have to cause me additional, unexpected expenses because their system failed. VAST's system failed, and the customer bore the cost.

The way tunes have been listed on their website and discussed about numerous times on this forum is not a secret.

Sorry, I don't agree that to understand the terms of sale a consumer has to go onto the internet and search for discussions about the company. At the time I made the purchase there were not all those lovely detailed terms that they implemented that allow them to take a customers money and then do nothing more if they felt so inclined. I was told what I'd receive from the business owner, I felt that was reasonably definitive, I didn't think that person would renege.

You were using a local dealer (up to them to charge x-amount, just like a local bike shop that carries your favorite brand). You weren't originally using vast directly to do the work

The local dealer, which as I've come to learn is a complete scam setup, also did not say that they would charge me to flash the ECU. They too waited until after the purchase to inform me that they'd charge a flashing fee. Don't compare these local dealers to real businesses, like a bike shop, the VAST local dealer system is not a group of business people, it's a bunch of car owners who have zero authority to obligate VAST to anything and who will accept no responsibility for anything VAST does.

I can comprehend your jibberish just fine

Some of your remarks suggest otherwise.

How did our judicial system work out for you personally in this one???????????

It enabled me to learn that VAST had been deceptive when arranging my purchase, and I got to watch them lie and distort facts in the courtroom. It was enlightening to see how VAST conducts themselves.

[rockcandy]

Okay, so I assume all the emails and what not were brought to the table in a court of law. You couldn't necessarily put things out there like you do on the forums (as you see fit with no other half to comment). Who came out on top then?

[FlyboyS4]

By the way, your assumption that I don't interact with my customers couldn't be further from the truth! Haha. My customers have my personal # and can call me 24/7. They know it! I do house calls if they want, I'll tow a car if need be, let them drink my beer in the garage fridge and shoot the shit while I work on their stuff. The only thing is, is I would never ever take you on as a customer. The minute you started showing attitude before our business even really began would be a red flag that halts forward movement. I've been in the auto industry for roughly 12 years now and I've pretty much seen it all. If you're in my garage, I expect to be treated with respect. You'll receive it in return. If not, don't let the door hit ya where the good Lord split ya!

That's great that you give some attention to customer service. From the get go communicating with Mike was a hurdle, normally I was relegated to communicating with the local dealer, a person as I've pointed out who is not a part of VAST and thus not particularly helpful, or I got the phone attendant, who wasn't able to do much other than say they would get back to me. It's no surprise that the people who had good experiences with VAST were ones who interacted with Mike. It's helpful for the customer to be able to speak with the person who is working on your car. I was instructed not to communicate with the person working on my car, which is not a good arrangement.

Realistically, if I were to walk into your shop for work you'd never know it.

[rockcandy]

Maybe not by walking in the door but soon thereafter I'm sure it would become pretty obvious....
Again, what happened for your case?

[zillarob]

haha. Ryobi said the same thing about your grinder. Getting a little carried away on your motor mount brackets? I can't believe that was your solution to inlet pipes fitting on your build. For someone who has built 35 supposed bad ass projects, that was a less than stellar approach to making it work nicely. Bolt on or not, what you did was a terrible solution.

WTF! Im going to have to get a hammer and a ryobi grinder to make my super duper custom vast inlets fit on my injin?!? lol

Sounds to me like the super duper custom vast inlets themselves were the terrible solution.

[rockcandy]

Maybe you haven't looked at how much room there is between an inlet and the motor mount bracket on a stock s4? It looks like he beat the crap out of the pipe and bracket to make enough room to fit a ratchet in there. They are hard mounted together. It isn't like the inlets are bolted to the body or something and you need room for movement. There is only enough room for me to stick a pinky in there from the factory. Yes its tight. You're trying to cram 2 big turbos in a tiny hole. However, again, everything moves together here....what other fitment problems did you have? Your build goes from, my inlets don't fit to I hate vast and they screwed me. Where are the other issues that led to this? Also, someone asked before I think but no reply was given. Do you think timing was off on the timing belt side or the cam chain side?

[FlyboyS4]

Maybe not by walking in the door but soon thereafter I'm sure it would become pretty obvious....

I suppose, I overlooked your ability to know what other people are thinking as demonstrated in your previous comments.

Again, what happened for your case?

If you expect me to answer questions for you then you ought to do the same for me. You are pulling selective bits from the time line, sticking them together as you wish, and then trying to play them off as fact. When I question you as to how you are arriving at these "facts" you fail to address the question. Then you will later restate your made up fact as though it was a given.

I don't have any problem with dissecting the facts for somebody that is interested in understanding the experience from my vantage point, but I'm not going to continue to answer questions for someone that won't reciprocate.

[rockcandy]

Your ability to honestly answer that has made things pretty clear. It's a simple question. I again stand by my previous statement regarding your true colors. You are nothing but an over zealous customer who was unsatisfied and now UNJUSTLY parades around the internet trying to bring down vast with one sided bs. It sure is easy to present your case to these people here when you know good and well the other half will never come here and waste their time with you again. They will be too busy doing something worthwhile. Have a great weekend gentleman!

[zillarob]

Also, someone asked before I think but no reply was given. Do you think timing was off on the timing belt side or the cam chain side?

Yeah, I was curious about this. Guessing cam chain cause its so easy to to do, it takes effort to mess up the belt.

[FlyboyS4]

I again stand by my previous statement regarding your true colors.

And those 'true colors' were that I am doing everything I possibly can to bring a company down? That isn't accurate, what I am doing is making an effort to see that a company is weighed against the manner in which they treated past customers. The fact that VAST Performance has treated customers poorly, and in my instance dishonestly, is something I intend to continue to inform other consumers about. The impact on VAST will be from future potential customers being smarter about VAST Performance, and will be nothing more than an end result of VAST's conduct toward their prior customers.

You are nothing but an over zealous customer who was unsatisfied and now UNJUSTLY parades around the internet trying to bring down vast with one sided bs.

By over zealous you mean somebody who takes an interest in the work being done to their car, and is unsatisfied when the company that is paid to perform work fails to deliver what they were paid for, and then lies about the customer?

It sure is easy to present your case to these people here when you know good and well the other half will never come here and waste their time with you again. They will be too busy doing something worthwhile.

When I brought this up initially both Mike and Andrew replied. Andrews post quickly vanished, probably due to the lies he made about other tuners or the manner in which he made them, and Mike's comments remain. It is in VAST's interest not to give any more attention to their deceptive and dishonest conduct when working with me, the reality is that they would need to try and justify not delivering to a customer the services that the customer paid them in full for, and that isn't going to be an easy case to make. It'll simply leave other customers wondering, "If I ask VAST a question about what they're doing, are they going to get angry with me and take my money too?"

The other half that I dealt with predominantly has all been fired or quit from VAST.

[rockcandy]

blah, blah, blah, blah.

You're a broken record.
Again, how did your case turn out? Surely, if they sided with you, you would be throwing it in every VAST supporters face on the board. Instead, you're left to make as many Bs comments as possible on posts pertaining to VAST so you can feel better. I feel sorry for you. Really, I do.

[GramCracker]

God damn! I'm gonna need more popcorn!

[rockcandy]

Me too. I really like that orange popcorn salt.

[rockcandy]

I found my answer in one of your posts. So, the court did tell you to get lost. That explains why you are on a man hunt with this. I saw your logs as well. Funny how you are so happy with epl as opposed to vast(for tuning) . I'll upload one of my logs sometime. RS6 turbos @22psi matching your 3.12 fats exactly that you accomplished with 5 psi more boost. I guess I'm done with this one. I'm sure I'll see you again when I post that log. You'll find something wrong with it...

[FlyboyS4]

I found my answer in one of your posts. So, the court did tell you to get lost. That explains why you are on a man hunt with this.

If nothing else you are helping me to shore up the areas I've recounted that could be confusing, although I'm doing so for the lowest common denominator. Just like you seem to think taking a customers money and then not providing the services paid for is acceptable, you are skipping over the part of the small claims case that is most telling about VAST Performance.

Yes, bottom line was that the case was dismissed for failure to demonstrate the defendant (VAST) had done what was charged, breach of contract. The WHY part is where it gets interesting. I filed a small claims suit against VAST Performance for breach of contract, arising from their failure to complete the tune on my car and provide the future revisions I purchased. In the courtroom VAST made the argument that there was no contract between us, and the judge wanted to see evidence of a contract, which I was not able to provide.

The kicker is that VAST claimed to have no type of business ties to the VAST dealer that Mike had specifically sent me to work with. I'm not going to run through the litany of things that Mike, the dealer, and other VAST employees did to perpetuate the perception that this dealer did in fact work for VAST, but the bottom line is that at that time I would never have contacted this VAST dealer if it weren't for Mike directing me to them. So VAST was correct that there wasn't a contract between myself and their company, because they disavowed any type of working relationship with this dealer who laundered their funds, they described him as nothing more than a customer they had dealt with in the past. Way to go VAST Performance, that's what I call an ethical business, not.

So bottom line is that VAST deceived me which allowed them to defraud me, which wasn't what I took them to court over. My suit was for breach of contract, which through deception did not exist, so the case was dismissed.

The "manhunt" as you call it is because they took my money, didn't provide what they promised, lied about me, and deceived me so they could get away with it. That is why this isn't over yet.

I saw your logs as well. Funny how you are so happy with epl as opposed to vast(for tuning) . I'll upload one of my logs sometime. RS6 turbos @22psi matching your 3.12 fats exactly that you accomplished with 5 psi more boost. I guess I'm done with this one. I'm sure I'll see you again when I post that log. You'll find something wrong with it...

It isn't hard to understand at all. EPL has been willing to work with me to try different things out, they've also had the person tuning my car communicate with me. VAST Performance did neither. If all I was after was a low FATS time I wouldn't have removed the 605's. You really do not get it, any of it.

[Highhats]

wow

[rockcandy]

Knowing Mike a little bit and knowing his history of going beyond the normally required things to run a business leads me to believe that somewhere along the way, you just became an unreasonable pain in the ass. If he has stayed up until 2 am helping with peoples tunes, mechanical issues or been on the phone with people on his own personal time, why would you think you would be any less apt to recieve such treatment? He has been almost too nice to the point where people take advantage of him. What we all fail to see on our end is how you treated them as a company. Just because you pay someone money doesn't give you the right to treat them like garbage.

I am sure that if you would have treated him with some respect, stayed level headed and had some freaking patience, you would have never had a problem with Mike. That's okay though. I hope you're happy with EPL. I hope they threw in all the charges they could think of up front to take care of all of your little experiments you want to do with different tunes. It sounds like you have a winning relationship with them. After all, not every business and customer will get along. VAST will keep moving along without you. It is just getting annoying seeing your name pop up in every damn VAST post saying how terrible they are and linking your lame ass website. Let it go.....



I realize not everything is about fats times. I read that in your IliketouseasmanybigwordsaspossiblesoIlookcool blog about why you took out 605's for frankens.

[FlyboyS4]

Knowing Mike a little bit and knowing his history of going beyond the normally required things to run a business leads me to believe that somewhere along the way, you just became an unreasonable pain in the ass. If he has stayed up until 2 am helping with peoples tunes, mechanical issues or been on the phone with people on his own personal time, why would you think you would be any less apt to recieve such treatment?

From mike@vastperformance, auto reply to question & comments I sent:

"Hi, Mike@VAST will no longer be able to reply to any customer related
emails from June 1st, 2011 and on.

Only vendor and committed project/development build emails will be replied to.

Please send all other questions to:"

I haven't finished putting everything up on the web site, I continued to work with them for another month before they pulled the plug. You can continue to assume you know what took place, and you'll probably continue to be wrong with your conclusions.

I read that in your IliketouseasmanybigwordsaspossiblesoIlookcool blog

Thanks for reminding me that I should write to the lowest common denominator, let me know what words you don't understand and I'll substitute them with something simpler.

[rockcandy]

From mike@vastperformance, auto reply to question & comments I sent:

"Hi, Mike@VAST will no longer be able to reply to any customer related
emails from June 1st, 2011 and on.

Only vendor and committed project/development build emails will be replied to.

Please send all other questions to:"

I haven't finished putting everything up on the web site, I continued to work with them for another month before they pulled the plug. You can continue to assume you know what took place, and you'll probably continue to be wrong with your conclusions.



Thanks for reminding me that I should write to the lowest common denominator, let me know what words you don't understand and I'll substitute them with something simpler.

You're a sweetheart. Thanks. It sucks to have to put on my thinking cap in order to understand an individual with such a verbose vocabulary.

Not impressive.

[Europowerhaus]

Wouldn't them being unlicensed void all legally binding agreements.

!Shut up you CROOK! Dont think I forgot about my $500 you owe me. Disco potato (Rob) is a crook guys. Dont buy anything of this scumbag!

[FlyboyS4]

Not impressive.

Not trying to impress anyone, merely convey what took place.

More info added to the blog page.

[rockcandy]

So I humored myself and read your updates. It seems as though there is missing info. Nonetheless, I am done with the subject. I hope you find more constructive things to do in life than to take people to court over ridiculous things. I've seen logs from all tuners that look way worse than anything I've seen from you with your latest vast file. People have been happy as can be with those. You're pathetic.

[FlyboyS4]

It seems as though there is missing info.

Such as what?

Nonetheless, I am done with the subject.

Good, I've finally presented enough facts to convince you that trying to defend VAST Performance is a lost cause.

I hope you find more constructive things to do in life than to take people to court over ridiculous things.

The fact that you consider breaching an agreement with a customer a 'ridiculous thing' says a lot about your character.

I've seen logs from all tuners that look way worse than anything I've seen from you with your latest vast file. People have been happy as can be with those. You're pathetic.

Yeah, these are some fine looking results. Let all your friends interested in a VAST tune know, "hey, I've seen worse, you should be as happy as can be with these results" VAST is giving you. They never finished tuning the car and they never provided the 100 tune that we'd planned.

[rockcandy]

The only thing you have convinced me of is that you're a nut case. Do you run another 100 websites dedicated to things that have let you down in life?

[FlyboyS4]

Do you run another 100 websites dedicated to things that have let you down in life?

It's good to see that you've come to realize VAST let a customer down.

The pages are just a subset of the website devoted to matters pertaining to my S4. They are serving the intended purpose of informing other consumers of the poor service VAST has given to people, as the existence of this thread is evidence of.

[rockcandy]

It's good to see that you've come to realize VAST let a customer down.

The pages are just a subset of the website devoted to matters pertaining to my S4. They are serving the intended purpose of informing other consumers of the poor service VAST has given to people, as the existence of this thread is evidence of.

I understand you were let down. That was never a question. Expectations are a whole other story.

[FlyboyS4]

Expectations are a whole other story.

Expectation #1: Complete 'dialing in' base tune. (See above charts for data showing last results VAST reviewed.)

Expectation #2: Provide 100 tune that they had agreed to do.

I don't find those unrealistic expectations given they were what VAST stated they would do, in exchange for being paid. I fulfilled my end of the bargain by paying them in full, they failed to fulfill their end of the bargain.

[rockcandy]

What do you think about the price of beans in China?

[FlyboyS4]

What do you think about the price of beans in China?

I don't have any opinion on that, I'm not financially invested in them as I've been with VAST. If I were losing money on account of the price, I'd then have an opinion.

[rockcandy]

I don't have any opinion on that, I'm not financially invested in them as I've been with VAST. If I were losing money on account of the price, I'd then have an opinion.

I just thought you might like to change the subject and talk about something just as worthless as your opinion on VAST. Perhaps your vested interest in these would be a better subject?

[FlyboyS4]

You know my opinion is not worthless, thus why you've tried over and over to minimize what I'm saying and repeatedly shift your point of concern. You managed to do that without disproving anything I've said.

[rockcandy]

You're about as dense as my spark plugs. I see you're already getting wordy on someone because they said their tuner is the best and they haven't tried every one known to man. Good job keeping it real!

[FlyboyS4]

You're about as dense as my spark plugs. I see you're already getting wordy on someone because they said their tuner is the best and they haven't tried every one known to man. Good job keeping it real!

Thanks for the timely validation of my most recent comments about you. For a while now your comments have been unrelated to the matter of VAST Performance's dismal conduct toward their customers. What else I do in my personal time, my opinion about a food product in china, old, unrelated comments on an entirely different subject; these are the things you want to bring up? I get it, you can't make a decent case for VAST Performance acting poorly so you repeatedly change the topic. Since you aren't going to address the subject of this thread I'll stop as well.