VAST Performance info.

[FlyboyS4]

This is some information about VAST Performance that shouldn't be buried in a thread that was focusing on poor customer service.

Poor customer service

For anyone that has had VAST work on their car prior to June 10, 2011, when VAST Performance worked on your car they were not a licensed repair facility.

Here I've begun collecting some information about VAST Performance.

Uncovering VAST information

[mightemouce]

Somebody has a lot of free time on their hands it looks like

[splatt]

Somebody has a lot of free time on their hands it looks like

I think that's par for the course when there are potential five figure judgments involved.

[exorcet]

Somebody has a lot of free time on their hands it looks like

said the VAST reseller...

[mightemouce]

said the VAST reseller...

Now that is funny....

[fshowcars]

honestly... through all the garbage, if i was going to drop 5-10k and a vendor acted like it was a pain in their ass to assist me, i'd destroy worlds too.

[split71]

This is going to be good.

[Danza]

Looks like sparky followed through

[Austonwerner4]

This is going to turn crazy...

http://www.myaudis4.com/vast-sucks/2..._060349017.pdf

[outinfront75]

Here's the email he sent me (I've erased my email and name for a little privacy's sake). It was after this email I decided I'm not going to tolerate this bs.


Date: Tue, 10 Jan 2012 08:04:40 -0500
Subject: Re: Contact Form Submitted
From: andy@vastperformance.com


You seem to be a little hostile, while yes I do have a reputation for being blunt at least I am honest with customers. See I'm damned if I do & I'm damned if I don't.

Your comment: "Having to buy the flex joints makes the price of the piggies much less attractive" is what I was referencing. You insinuate that the price of the flex joints are some how a raw deal.

I have a website & I tell every customer that emails me/us to use it for their orders because you will have a quicker turn around on your order.

And you hit it right on the head, your not a $5,000 customer. In fact I don't even stop & extend myself until you hit around $7,000, sorry once again it's the truth.

Piggies are Piggies and thats all there is to it, they are self explanatory & proven. No I don't have time for 4 emails about them, it's the ugly truth. Unfortunately I am not autozone, your corner speed shop or some huge online warehouse of parts. I operate a large unique company that has only a hand full of employees & only so many hours. 10 years ago Piggies came to market & they are the one and only no nonsense part for your car.

Sorry if you feel that I need to bend over backwards for you & piggies, put your self in my position for a moment. I only have so much time in a day & I am being questioned (being asked questions) on a product that is proven & started this company. So yeah I may have been a little to blunt for you but your not my only email.phone call/customer of the day.

[GramCracker]

said the VAST reseller...

If only he were actually the VAST reseller...ZING

[S4 00 2.7]

Here's the email he sent me (I've erased my email and name for a little privacy's sake). It was after this email I decided I'm not going to tolerate this bs.


Date: Tue, 10 Jan 2012 08:04:40 -0500
Subject: Re: Contact Form Submitted
From: andy@vastperformance.com


You seem to be a little hostile, while yes I do have a reputation for being blunt at least I am honest with customers. See I'm damned if I do & I'm damned if I don't.

Your comment: "Having to buy the flex joints makes the price of the piggies much less attractive" is what I was referencing. You insinuate that the price of the flex joints are some how a raw deal.

I have a website & I tell every customer that emails me/us to use it for their orders because you will have a quicker turn around on your order.

And you hit it right on the head, your not a $5,000 customer. In fact I don't even stop & extend myself until you hit around $7,000, sorry once again it's the truth.

Piggies are Piggies and thats all there is to it, they are self explanatory & proven. No I don't have time for 4 emails about them, it's the ugly truth. Unfortunately I am not autozone, your corner speed shop or some huge online warehouse of parts. I operate a large unique company that has only a hand full of employees & only so many hours. 10 years ago Piggies came to market & they are the one and only no nonsense part for your car.

Sorry if you feel that I need to bend over backwards for you & piggies, put your self in my position for a moment. I only have so much time in a day & I am being questioned (being asked questions) on a product that is proven & started this company. So yeah I may have been a little to blunt for you but your not my only email.phone call/customer of the day.

This Andy guy is ridiculous.

[fatezero]

I wonder how long it will take before AZ closes this thread down...I give it a couple of hours ;)

[Timtheguru]

It will just get moved to chatterbox like the other one.

[exorcet]

This is going to turn crazy...

http://www.myaudis4.com/vast-sucks/2..._060349017.pdf

wow... the not registered/license as a repair facility is the kill shot. although, I would tell my lawyer to not only list VAST, LLC as defendant but personally name all officers, potential owners, main parties/employees that most communication occurred with, etc. Pretty easy to 'roll up' an LLC and have a worthless judgment.

[PearlS4]

Piggies are Piggies and thats all there is to it, they are self explanatory & proven. 10 years ago Piggies came to market & they are the one and only no nonsense part for your car.

If you really want to get down to it, you would be selling illegally modified emission parts, lol. Good luck with that Andy.

[SAUDI01.5]

[A42007]

I wonder how long it will take before AZ closes this thread down...I give it a couple of hours ;)

Even if they do close it down, unless they decided to delete the thread the information will still be available.

I hope that will not be the case, even though I will still be considered a "new" guy. If you look through my history of threads you will see that I am not completely oblivious to these cars. I have been following the history of VAST for quite some time, while there is some good things I have heard. There is also a lot of horror story's.

Most of which are of people who are spending 10K+ and STILL get treated very unreasonable... Word of mouth of these types of stories can kill a company. Although I have no personal experience with VAST thank god, I would not be surprised to see them go under for such horrible service.

[witwer4444]

why cant we all just hate on BMW and Mustang owners?

[sherbet]

WOW. Guess I wont be ordering turbos from them after all. The thing that gets me is the $7000 comment. If I spend $2K + with a company, I expect them to be treated like a customer. What a shitty way to conduct business.

[DeleriousZ]

This is going to turn crazy...

http://www.myaudis4.com/vast-sucks/2..._060349017.pdf

Damn, that is serious business. Hope this works out for all parties involved that have been screwed by VAST.

[sparkyvw]

ohhh boy.

Looks like sparky followed through

Nope not me. This was alex. Another customer who got fucked over on a big amount. You know more then 7,000 that Andy would bend over backwards for lol.


This was me 24 May 2010. In the middle of West Virgina less then 24 hours after i left vast

[RedB5S4]

Damn. It's unfortunate that VAST used to be such a big player in the B5 S4 world... Now they [and some of their empoyees] have become a complete joke.

Hope everyone that ended up getting fucked out of large amounts of money is compensated for.

[VR4-S4]

Yikes! Too bad, I had a really good experience and results with them. Reading those emails from them is just unbelievable, completely unprofessional, and I highly doubt that I'd ever be customer of theirs again unless things get turned around.

[amd is the best]

I just like how he's claiming that they invented "piggies". Lol, maybe they coined the term piggies, but people have been gutting cats since cats have existed and that's all that's done to them.

Pretty epic stuff going on here.

[splatt]

This was me 24 May 2010. In the middle of West Virgina less then 24 hours after i left vast

This picture is fake, I can tell because of the pixels and the $2.89 gas!

[Anthony]

It will just get moved to chatterbox like the other one.

Well it doesn't really belong here.

Moving to the more appropriate forum section.

[A42007]

Well it doesn't really belong here.

Moving to the more appropriate forum section.

The "Bash on VAST" is going to have it's own forum section??

[mikehawk666]

hi

[Danza]

ohhh boy.



Nope not me. This was alex. Another customer who got fucked over on a big amount. You know more then 7,000 that Andy would bend over backwards for lol.


This was me 24 May 2010. In the middle of West Virgina less then 24 hours after i left vast

Sounds exactly like your experience (less a blown motor) even down to the dollar amounts discussed.

Amazing.

[bigern45]

and i love the," So yeah I may have been a little to blunt for you but you're not my only email.phone call/customer of the day."

oh rly??? i saw the same/similar comment in another email in which Andy got snippy..

soooo.. many customers call/email you in a day??

[TravS4]

I hate to see this because I had such a great experience with them a year and a half ago... It's amazing how companies change I guess.

[AudiA4_20T]

Lol @ Andy. Good work ruining a rep in months

[outinfront75]

Lol @ Andy. Good work ruining a rep in months

He's only been there a few months?! Who's responsible for hiring him?

[FlyboyS4]

He's only been there a few months?! Who's responsible for hiring him?

According to the business' filing with the Michigan Dept. of Energy, Labor, and Economic Growth he became the companies registered agent in October 2010. It seems likely that was about the time he began working at VAST.

I've updated my VAST page with the highlights of the lawsuit that Zawel filed. Incredibly VAST had his car for 2 YEARS! and sent it back to him in pieces. What a disaster, I couldn't image being without my S4 for two years and then when I finally get it back have to take it to EPL to get the work done correctly.

[viziers]

According to the business' filing with the Michigan Dept. of Energy, Labor, and Economic Growth he became the companies registered agent in October 2010. It seems likely that was about the time he began working at VAST.

I've updated my VAST page with the highlights of the lawsuit that Zawel filed. Incredibly VAST had his car for 2 YEARS! and sent it back to him in pieces. What a disaster, I couldn't image being without my S4 for two years and then when I finally get it back have to take it to EPL to get the work done correctly.

I can feel some of your pain as with me I had remote tuning done and sent my loggings to 2 other tuners and both said that their tuning on my car would end up with a blown motor.. I'd love to get back what I paid minus the starter that died due to their tuning as well as the O2 sensor that died due to the fact that it was completely covered in soot.... But I guess you live and learn from your own mistakes....



vizi

[sweets4style]

Not trying to knock you or anything but I would love to hear how tuning in anyway affects your starter and caused it to fail. I am sure tehre are plenty of issues to potentially blame them with but that is just silly.

[viziers]

Not trying to knock you or anything but I would love to hear how tuning in anyway affects your starter and caused it to fail. I am sure tehre are plenty of issues to potentially blame them with but that is just silly.

Thats no problem... My starter died becasue they could not get the cold start under control requiring me to keep the starter engaged for long periods of time to get it to start ultimately killing it... It's a B7 Direct injection issue that some tuners have trouble with when using RS4 injectors...



Hope that helps clear it up?



vizi

[FlyboyS4]

Picking up where the other thread, now locked, left off.



AudisportB5S4, it seems you only don't like lies or misconceptions when you're not the one making them.