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  1. #1
    Established Member Two Rings
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    Jul 13 2011
    AZ Member #
    78184
    Location
    Seattle, WA

    Sirius Problem - 2015 S5

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    Sirius radio signal is cutting out badly. Have reset signal several times and Audi replaced antenna, but it is still not working. I am being told by service that unfortunately the signal is not great on the S5 and there is nothing they can do about it (also was told about an apparent software update that screwed everything up).

    Anyone have similar issue and/or know of a remedy?

    TIA!
    2015 S5 | Daytona | P+ | Black Optics | Sport Diff | Carbon | B&O | Tech | Napa
    H&R OE Sport | H&R Spacers (15/20) | Hoen Xenonmatch | OptiCoat Pro | 3M 35%
    Prior: 2012 A4 S-Line, Monsoon, P+, Sport Pkg, 19" RS4 Reps (Hartmann)

  2. #2
    Established Member Three Rings Jeff V.'s Avatar
    Join Date
    Dec 30 2014
    AZ Member #
    306660
    My Garage
    2008 S5 6MT
    Location
    Kansas City, MO

    I don't know how much of the hardware carried over from 2008 to 2015, but I never had problems with my Sirius. It was active for the first few months I owned my car. I stopped using it because I couldn't stand the audio compression. Pandora via Bluetooth sounds much better. Regardless, I didn't have any technical or reception problems with my Sirius when I was using it. So I'd say the dealer's claim that the "signal is not great in the S5" is code for "we have no idea how to fix this".

    This isn't really a fix, but if your subscription includes online streaming, maybe just stream it via your phone and play it in the car via Bluetooth?

  3. #3
    Established Member Two Rings Powderhound's Avatar
    Join Date
    May 09 2015
    AZ Member #
    331917
    Location
    CT/VT

    I have no problem with signal in my 2013 S5, even when traveling out of state and/or cities, rural areas, etc.
    2013 S5 Prestige | Phantom Black | Black Nappa | DSG | Sport Diff | Carbon Atlas
    Mods: Full Xpel, Ceramic Pro, Tint, RS Grill, H&R Street CO, SPC UCA, AWE Track/Res. DP, Alu-Kreuz, CR-15, Vorsteiner V-FF 103/Conti DWS 06, Winter: Peelers/Nokian Hakka R2/H&R DRA 20f 25r/WeatherTech

  4. #4
    Veteran Member Four Rings NPuter's Avatar
    Join Date
    Oct 27 2009
    AZ Member #
    49877
    My Garage
    '15 MBZ E400 Cab/'13 Subaru Outback 3.6R
    Location
    Miami, FL / Boone, NC

    No problem here. I was actually really surprised as to how well it holds signal - it even works in my garage...

  5. #5
    Established Member Two Rings bruno7652's Avatar
    Join Date
    Dec 22 2014
    AZ Member #
    305117
    My Garage
    2005 Dodge Ram 1500 SB Hemi Sports Pkg
    Location
    So.Cal.
    Items for Sale

    I had the same problem on a Alpine unit that I had on my truck, I spoke with Sirius and their techs tested the head unit and determined
    that the reception module in the Alpine head unit was defective, instead of repairing it I decided to install a better Pioneer unit in my truck.
    I have not had any problems with the reception in my S5 since I transfered it into it.
    Have you spoken with Sirius and have them troubleshoot your problem?
    2013 S5|6MT|Phantom Black Pearl|Prestige|Sports Differential|Sports Suspension|Nav|Lifetime Sirius|EC F&R Sway Bars w/Links|EC Alu-Kreuz|034 Trans Mount|Apikol Rear Diff. Mount|Awe Touring Exhaust w/Resonated DP's|H&R OE Sport Springs|H&R 15f/20r Spacers|OEM 9"x19" Titanium 5-Arm Rotors|Michelin 255/35zr/19's PSS A/S3|CR-15 Upper Strut Tower Brace

  6. #6
    Active Member Two Rings mrdtail's Avatar
    Join Date
    Dec 25 2009
    AZ Member #
    52502
    Location
    Philadelphia Pa

    Funny you mentioned that. My Sirius Radio stopped working also. The display said LINKING. Called Sirius 3 times to have them send a signal but to no avail. Even tried to reset the MMI. My 2015 RS5 has been at the dealer for the past week and they can't figure out the problem They replaced the antenna with no luck, next is the Sirius module. I understand the module is a fairly expensive part so I'm waiting to hear from Audi in what direction we go next. They're not even certain that's causing the issue.
    2015 RS5, Suzuka Grey, Technology, Black Optics Plus, Red Calipers, 5 Spoke Rotors, 3m Color Stable 20%, Xpel Ultimate Full Frontal, UK Autostyle Custom Floor Mats, AWE Track Exhaust, H&R OE Springs, H&R Spacers, deAuto LED's, ITG Filters, Ceramic Pro

  7. #7
    Senior Member Two Rings jpenneck's Avatar
    Join Date
    Dec 14 2006
    AZ Member #
    14178
    Location
    Denver, CO. USA

    Quote Originally Posted by mrdtail View Post
    Funny you mentioned that. My Sirius Radio stopped working also. The display said LINKING. Called Sirius 3 times to have them send a signal but to no avail. Even tried to reset the MMI. My 2015 RS5 has been at the dealer for the past week and they can't figure out the problem They replaced the antenna with no luck, next is the Sirius module. I understand the module is a fairly expensive part so I'm waiting to hear from Audi in what direction we go next. They're not even certain that's causing the issue.
    I had a problem in my 2013 RS5 when I got it where Sirius stopped working. The sound was this awful ear splitting static/modem like sound and they ended up replacing the Sirius module. No problems ever since over the last 3 years...
    2013 RS5 - Sepang Blue, Alu-Optic, Black Alcantara, Nav, Sports Exhaust
    2012 Q5 - Ice Silver 2.0T, Premium+, Nav

    Past:
    2012 S4 - Monsoon Gray, Prestige package, S-Tronic, Sports Diff
    2007 RS4 - Mugello Blue
    2000 S4 - Santorin Blue

  8. #8
    Established Member Three Rings HazeMyth's Avatar
    Join Date
    Jul 17 2015
    AZ Member #
    343053
    Location
    Colorado

    The only problem I've had with Sirius is that I did a 60 day trial on my Tacoma and those assholes wouldn't stop harassing me. I must have asked them to stop calling me 100+ times before they finally stopped calling, and now they send me spam mail at least 3 times a week.
    2013 Audi S5
    2011 Toyota Tacoma TRD Sport
    2003 Evolution VIII (Cammed, etc)
    2004 Subaru STI - Stg. 2 (Sold)

  9. #9
    Senior Member Three Rings SixShifter's Avatar
    Join Date
    May 29 2012
    AZ Member #
    94274
    Location
    York, Pa

    The Sirius on my '13 S5 exhibited the same problem 2 months after delivery when I took a 3200 mile trip for Xmas back in '12. Upon my return - which dovetailed nicely with the initial 5K service - I brought this to the attention of the dealer who could not locally replicate the problem. Found a spot less than 5 miles down the road and returned and took the Service Manager out for a ride. We then took a new S5 off the lot and drove the same course, with no issues. They replaced the Sirius tuner module and the cut-outs seemed less frequent, however there still were a few spots with intermediate loss. This past Thanksgiving took the same trip as back in '12, but instead of travelling thru the middle of the country, started heading down I-81 to catch I-40. After about 4 hours of intermittent losses ... much the same as I experienced with the original module ... I just listened to the jukebox and haven't tried Sirius since. There was also a thread on this about 2-1/2 years ago or so where someone from Sirius came on the forum and asked for those who complained to contact them, but I don't think this ever amounted to anything. Yours is not an isolated observation.

  10. #10
    Established Member Two Rings
    Join Date
    Jul 13 2011
    AZ Member #
    78184
    Location
    Seattle, WA

    Quote Originally Posted by mrdtail View Post
    Funny you mentioned that. My Sirius Radio stopped working also. The display said LINKING. Called Sirius 3 times to have them send a signal but to no avail. Even tried to reset the MMI. My 2015 RS5 has been at the dealer for the past week and they can't figure out the problem They replaced the antenna with no luck, next is the Sirius module. I understand the module is a fairly expensive part so I'm waiting to hear from Audi in what direction we go next. They're not even certain that's causing the issue.
    This is exactly the issue I have. Are they pushing back on replacing the module?
    2015 S5 | Daytona | P+ | Black Optics | Sport Diff | Carbon | B&O | Tech | Napa
    H&R OE Sport | H&R Spacers (15/20) | Hoen Xenonmatch | OptiCoat Pro | 3M 35%
    Prior: 2012 A4 S-Line, Monsoon, P+, Sport Pkg, 19" RS4 Reps (Hartmann)

  11. #11
    Established Member Two Rings street sleeper's Avatar
    Join Date
    Jan 04 2015
    AZ Member #
    307487
    Location
    Pittsburgh, PA
    Items for Sale

    Weird. Is everyone experiencing this same problem in just this past week?

    Because my Sirius was working fine and suddenly stopped - display says LINKING. I too called Sirius and they resent the signal several times before telling me to take it to the dealer.

    My car is up for inspection this month so I'll have them investigate this problem while it's in the shop.
    2008 Audi S5 (6MT)
    meteor gray, magma red leather, carbon inlays

    Mods
    AWE Exhaust
    AWE Carbon Intake
    Short Shifter
    35% Tint
    Satin Black Grille, Fogs, & Rear Valence

  12. #12
    Active Member Two Rings mrdtail's Avatar
    Join Date
    Dec 25 2009
    AZ Member #
    52502
    Location
    Philadelphia Pa

    Quote Originally Posted by street sleeper View Post
    Weird. Is everyone experiencing this same problem in just this past week?

    Because my Sirius was working fine and suddenly stopped - display says LINKING. I too called Sirius and they resent the signal several times before telling me to take it to the dealer.

    My car is up for inspection this month so I'll have them investigate this problem while it's in the shop.
    Problem solved. Was an antenna issue. Replaced the Antenna and downloaded new software. Seems that Audi is aware of the problem which presents itself more commonly in the S5's than the RS5's.
    2015 RS5, Suzuka Grey, Technology, Black Optics Plus, Red Calipers, 5 Spoke Rotors, 3m Color Stable 20%, Xpel Ultimate Full Frontal, UK Autostyle Custom Floor Mats, AWE Track Exhaust, H&R OE Springs, H&R Spacers, deAuto LED's, ITG Filters, Ceramic Pro

  13. #13
    Established Member Two Rings
    Join Date
    Jul 28 2015
    AZ Member #
    345554
    Location
    NYC

    I am getting the same error in my 2015 RS5 as others have mentioned - past two days it just says "linking". I called Sirius who sent a refresh signal (did not work), and now they're telling me to bring the car to the dealer, which I'm not going to have time to do for a while. Sounds like others have remedied this with antenna replacement.. Thing is it was fine up till just a couple of days ago.

  14. #14
    Established Member Two Rings street sleeper's Avatar
    Join Date
    Jan 04 2015
    AZ Member #
    307487
    Location
    Pittsburgh, PA
    Items for Sale

    Quote Originally Posted by mrdtail View Post
    Problem solved. Was an antenna issue. Replaced the Antenna and downloaded new software. Seems that Audi is aware of the problem which presents itself more commonly in the S5's than the RS5's.
    Did the dealership replace the antenna for you? Just wondering how long I should expect them to keep the car to order/replace the antenna?
    2008 Audi S5 (6MT)
    meteor gray, magma red leather, carbon inlays

    Mods
    AWE Exhaust
    AWE Carbon Intake
    Short Shifter
    35% Tint
    Satin Black Grille, Fogs, & Rear Valence

  15. #15
    Active Member Two Rings mrdtail's Avatar
    Join Date
    Dec 25 2009
    AZ Member #
    52502
    Location
    Philadelphia Pa

    Quote Originally Posted by street sleeper View Post
    Did the dealership replace the antenna for you? Just wondering how long I should expect them to keep the car to order/replace the antenna?
    Audi had my car for approximately TWO weeks. At first they could not isolate the problem, not sure it was the antenna or the module. After zeroing in on the antenna, it then had to be ordered. The antenna comes in unpainted which then was sent to a bodyshop for painting. All is good now. Dealer gave me a 2015 Audi A8 for a loaner. Another incredible car, little big though, but thoroughly enjoyable.
    2015 RS5, Suzuka Grey, Technology, Black Optics Plus, Red Calipers, 5 Spoke Rotors, 3m Color Stable 20%, Xpel Ultimate Full Frontal, UK Autostyle Custom Floor Mats, AWE Track Exhaust, H&R OE Springs, H&R Spacers, deAuto LED's, ITG Filters, Ceramic Pro

  16. #16
    Established Member Two Rings
    Join Date
    Jul 28 2015
    AZ Member #
    345554
    Location
    NYC

    I'm bringing my car in tomorrow and about to begin this odyssey myself; although the dealership told me they will try to diagnose while I wait, and then I can take the car and bring it back once they get whatever part they need. Hope that works.


    Quote Originally Posted by mrdtail View Post
    Audi had my car for approximately TWO weeks. At first they could not isolate the problem, not sure it was the antenna or the module. After zeroing in on the antenna, it then had to be ordered. The antenna comes in unpainted which then was sent to a bodyshop for painting. All is good now. Dealer gave me a 2015 Audi A8 for a loaner. Another incredible car, little big though, but thoroughly enjoyable.

  17. #17
    Established Member Two Rings
    Join Date
    Jul 13 2011
    AZ Member #
    78184
    Location
    Seattle, WA

    Quote Originally Posted by mrdtail View Post
    Funny you mentioned that. My Sirius Radio stopped working also. The display said LINKING. Called Sirius 3 times to have them send a signal but to no avail. Even tried to reset the MMI. My 2015 RS5 has been at the dealer for the past week and they can't figure out the problem They replaced the antenna with no luck, next is the Sirius module. I understand the module is a fairly expensive part so I'm waiting to hear from Audi in what direction we go next. They're not even certain that's causing the issue.
    What was the outcome here? Mine is still not working so module replacement next week.
    2015 S5 | Daytona | P+ | Black Optics | Sport Diff | Carbon | B&O | Tech | Napa
    H&R OE Sport | H&R Spacers (15/20) | Hoen Xenonmatch | OptiCoat Pro | 3M 35%
    Prior: 2012 A4 S-Line, Monsoon, P+, Sport Pkg, 19" RS4 Reps (Hartmann)

  18. #18
    Established Member Two Rings street sleeper's Avatar
    Join Date
    Jan 04 2015
    AZ Member #
    307487
    Location
    Pittsburgh, PA
    Items for Sale

    Just had mine diagnosed. They say it's a bad module.

    New module costs $1100, but thankfully I have an extended warranty from a 3rd party. So the cost will be covered.
    2008 Audi S5 (6MT)
    meteor gray, magma red leather, carbon inlays

    Mods
    AWE Exhaust
    AWE Carbon Intake
    Short Shifter
    35% Tint
    Satin Black Grille, Fogs, & Rear Valence

  19. #19
    Established Member Two Rings
    Join Date
    Jul 28 2015
    AZ Member #
    345554
    Location
    NYC

    Mine also said "linking" but was diagnosed as a bad antenna. Waiting for new part to come in and get painted. Will see if it works.

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