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  1. #1
    Veteran Member Four Rings deephouse's Avatar
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    Angry My Rear window SHATTERED! LOOK. Anyone seen this happen before?

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    Went to Bear Mtn yesterday. Stayed at a friends house in San Jacinto/Hemet area. Was probably only as cold as 30 degrees during the evening. I know when we got up around 6am, it was around 35 degrees. Nothing that was loaded in the trunk was even close to touching the hatch window. I didn't have any frost or dew (just exhaust dust) on my window, so I never hit the defrost button. For the most part, it was just butt cold.

    So we're driving north on Sanderson and POP! Me and my buddy look at each other like...WTF?

    The rear window just shatters for no apparent reason. Here are pics.

















    So.... there is obviously something that caused this.
    Judging by the pattern of how it shattered. Everything APPEARS to come back to the point of my windshield wiper plug.
    How on earth would that affect anything though?

    I seriously hope Audi can cover this. How funny is that I just posted up a thread in the chatter box glorifying Audi Miramar... let's see if they can pull through on this one.
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  2. #2
    Active Member Two Rings OldManTan's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Seems to be fairly common. I'm waiting for mine to shatter. I guess it is a design flaw.
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  3. #3
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    ^^ On Avants?? where did you read this?
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  4. #4
    Veteran Member Four Rings 1SickS5's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    i bet the kids that shot your windshield with a bb gun are laughing right now

  5. #5
    Veteran Member Four Rings Tgr_Clw's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    It's a well known problem for the B6 Avant. Not as bad as failed coilpacks, but it's somewhat common.
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  6. #6
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    1sickA4 - LOL.

    My logic is that maybe there was a crack or something already that i didn't know about...that cause it to shatter. but...like any damage to glass.... a crack would just cause the window to crack even more (like the spider affect you get when your windshield crack gets larger from a rock chip.

    HOWEVER, i know the technology they use on the front windshield is different so I could be completely wrong.
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  7. #7
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by Tgr_Clw View Post
    It's a well known problem for the B6 Avant. Not as bad as failed coilpacks, but it's somewhat common.
    Really? man, i was trippin when it happened.

    So, the removal of my rear wiper has no bearing in this you think?

    Is this common problem documented anywhere?

    Brian
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  8. #8
    Active Member Two Rings OldManTan's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Somebody else posted the same thing less than a month ago. That was the first I'd heard about it.
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  9. #9
    Veteran Member Four Rings DELUX's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Both your Audi Warranty and Auto Insurance will cover it. If under warranty, call your dealership and they'll replace the window, if not, file a claim with your insurance. In most cases it doesn't cost anything to replace a window, in MA for example, you can have 2 windshield replacements a year at no extra cost or raise in insurance rates.
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  10. #10
    Senior Member Two Rings JonnyQ's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    yeah, quite a few posts this winter on B6 avant window shatter on audiworld...

  11. #11
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by OldManTan View Post
    Somebody else posted the same thing less than a month ago. That was the first I'd heard about it.
    Searching for that now...found one about a driver's side window. Was the one you found specifically on an Avant Rear Window?

    Thanx,
    Brian
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  12. #12
    Veteran Member Four Rings
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    well physically you were at bear mountain so maybe the change in elevation with the cold fucked it up?

    It got to -10 here and my wiper arms froze and the plastic joints cracked so my wipers literally flew off my window 1 day haha

    i guess they don't expect you to be in the cold that much?

  13. #13
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    ^ When it shattered, i wasn't on the mtn.

    It was when we took off for the mtn...so technically i wasn't at any elevation.
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  14. #14
    Veteran Member Four Rings cruzin210's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    thank god for window tint, that would have been a mess.
    Black and Silver...thats it

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  15. #15
    Veteran Member Four Rings
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    mayby a rock flew up in hit it...
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  16. #16
    Veteran Member Four Rings Tgr_Clw's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Search the B6 A4 forum on AW. I think at least 3-4 have been reported within last year.

    Quote Originally Posted by deephouse View Post
    Really? man, i was trippin when it happened.

    So, the removal of my rear wiper has no bearing in this you think?

    Is this common problem documented anywhere?

    Brian
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  17. #17
    Veteran Member Four Rings palewhitemale's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    I don't know of people here on the forums that this has happened to, but my service advisor back in NY warned me about it happening pretty frequently.

    As far as the insurance thing, due to the fact that CA doesn't require glass to be seperate coverage like in most normal states, you have to file a regular claim and it's more expensive than the window itself.

    just call your insurance place to double check, but as far as I know, in CA you don't have a zero deductable glass option.

    -bill

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  18. #18
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by palewhitemale View Post
    I don't know of people here on the forums that this has happened to, but my service advisor back in NY warned me about it happening pretty frequently.

    As far as the insurance thing, due to the fact that CA doesn't require glass to be seperate coverage like in most normal states, you have to file a regular claim and it's more expensive than the window itself.

    just call your insurance place to double check, but as far as I know, in CA you don't have a zero deductable glass option.

    -bill
    You hit the nail on the head. it's going to cost me $350 to replace. My deductable is $500. Audi called and told me they will not replace it under warranty. =( I am waiting on hearing back from them regarding having to remove the USP spoiler to replace the rear glass....

    IN the mean time, if there is anything i can say to get it replaced under warranty i'm all ears....
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  19. #19
    Stage 3 Forum Advertiser Four Rings
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    PUSH Audi as much as you can.. The issue happens with some BMW's as well. With your pictures its fairly easy to prove that nothing hit it.. you can probably do small claims with them and they'll fix it before it goes that far.
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  20. #20
    Veteran Member Four Rings Daddy MO's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    The rear hatch flexing will cause that under harsh cornering. I have never had that happen though. Not even while autocrossing.

    Maybe them kids either popped you w/ a BB/pellet gun or dropped a peice of a spark plug on your Avant???

    BTW... I frequently have 3 to 4 bikes hangin off my hatch w/o an issue.

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  21. #21
    Stage 2 Banner Advertiser Four Rings winston@podi.ca's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by deephouse View Post
    IN the mean time, if there is anything i can say to get it replaced under warranty i'm all ears....
    I don't know if you can really wait but if they screw up my tint removing the glass from the hatch I'm getting a new piece of glass... so you are welcome to the old one.


  22. #22
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    ^ thanks Winston, can't wait.
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  23. #23
    Stage 2 Banner Advertiser Four Rings winston@podi.ca's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    The question actually is this... can you wait?

    My Avant is in Portland waiting to be repaired before I can drive it back to Vancouver to have the hatch replaced.

    I don't know if driving around with a rear window like that is a good idea. Unless you used lots of duct tape.


  24. #24
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by Peter@VMRWheels View Post
    PUSH Audi as much as you can.. The issue happens with some BMW's as well. With your pictures its fairly easy to prove that nothing hit it.. you can probably do small claims with them and they'll fix it before it goes that far.


    Nothing hit it from the inside.. i didn't get shot... and no rocks hit it. it would be physically imposible for a rock to fly up, then down, to hit my rear glass while driving 50 mph (unless of course the car in front of me kicked up a rock) but that was not the case. i was by myself on a lone highway...

    Audi is saying glass is "not a warrantable item"

    at this point, dealer is saying it's around $350 to replace the glass, another $220 to remove and reinstall the spoiler, if that needs to be done. This is through a company they sublet at the dealership.

    I am having them take it to Amatos, the shop that installed the spoiler to begin with, to get a better quote.

    If that's the case i will most likely not get the spoiler reinstalled...and just have the glass replaced.

    Fuggen sucks man.
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  25. #25
    Stage 2 Banner Advertiser Four Rings winston@podi.ca's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    They don't have to take the spoiler off to replace the glass.


  26. #26
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by Daddy MO View Post
    The rear hatch flexing will cause that under harsh cornering. I have never had that happen though. Not even while autocrossing.

    Maybe them kids either popped you w/ a BB/pellet gun or dropped a peice of a spark plug on your Avant???

    BTW... I frequently have 3 to 4 bikes hangin off my hatch w/o an issue.
    Yah the whole idea of the glass cracking under body torsion or stress would be a logical explanation. but i was driving STRAIGHT...on flat road.

    No overpasses to drop anything from either...
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  27. #27
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by MC Hammered View Post
    The question actually is this... can you wait?

    My Avant is in Portland waiting to be repaired before I can drive it back to Vancouver to have the hatch replaced.

    I don't know if driving around with a rear window like that is a good idea. Unless you used lots of duct tape.
    No, i can't. i'm getting it replaced either today or tomorrow. the question at this point is, who is going to pay for it!

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  28. #28
    Senior Member Two Rings 4ringsinLA's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    i remember when this happened to duan (foofighter) back in the day. i believe he had it replaced through warranty so you might want to check up on it with him

  29. #29
    Veteran Member Four Rings Doss's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Ask them for their explanation on why else it would break (I'm speaking of Audi).

    They can easily counter though with the fact that the glass is tinted (yes, it sucks, but since the part is blown to bits you can't prove that the tint didn't cause it).

    I would call AoA. If all else fails, it's worth the trouble to not have to pay for the glass.

    Worst case, call around and get an independent glass dealer to get it for you. They are much cheaper and usually use similar or better quality glass.
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  30. #30
    Veteran Member Four Rings DoThisMyWay's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Same thing happened to my B7 Avant during the summer in +100 degree heat. I was sitting at a stop light and heard a pop. Turned around to find my rear windshield shattered, held only by the tint film. I had it replaced under warranty. The service manager said, it was a defect in the glass and depending on the direction of the shatter they can assume where the defect is. Well, at least that's what I was told...
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  31. #31
    Established Member Two Rings
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    My back window shattered last October for no reason, result +$345 new window, $65 retint window, Rieger roof spoiler broken in half by unexperienced installer who then told me there was no other way...priceless

  32. #32
    Veteran Member Four Rings SleeperAvant's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Quote Originally Posted by zajac View Post
    My back window shattered last October for no reason, result +$345 new window, $65 retint window, Rieger roof spoiler broken in half by unexperienced installer who then told me there was no other way...priceless
    Damn, what a pain in the ass. I guess I'll have to bend over and wait for my rear window to shatter as well
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  33. #33
    Veteran Member Four Rings deephouse's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    OK here's an update.

    Can't get Audi miramar to budge. I think it would be much easier if I was under 50K, but right now i'm on my limited 100K warranty (certified pre-owned).

    It's gonna cost me $400 for new glass (installed).

    The spoiler has to come off. Yes you have to remove it, how are they going to seal the top part if they can't remove?

    So, reinstall for the spoiler is going to run either $220 from the sublet company that is doing the glass, or $365 through Amato's...the same company that installed it originally. Yes (you're gonna think i'm crazy) but that USP spoiler cost me over $700 (part/paint/install).

    I think what I'm going to do is leave the wing off, then have them replace the glass. get my ass up to the bay area already.... run with this replacement glass for another snow season and see how it holds up, then reinstall the spoiler (myself) sometime next year.

    I figured it out though...this is what you call Bad Karma. Hahahah I was ranting and raving last week how i took the B7 Loaner up to Tahoe... now i get back and this happens to me.

    Weak Sauce!
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  34. #34
    Veteran Member Four Rings SleeperAvant's Avatar
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    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Can't you just re-install the spoiler by yourself anyways? Isn't the USP held on with 3M double-sided tape? Why pay $220 for them to remove it?
    -Steve
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  35. #35
    Veteran Member Four Rings Saturnine's Avatar
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    Location
    Palo Alto, Ca

    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Been there done that..

    Major pita, especially since it happened for no real reason.. I asked the service manager at the time about this, and he replied that there was a problem with the defroster causing the windows to bust. I guess the defroster would stay on longer than need be, causing the glass to get hot. It was the middle of winter when my window broke, so the combination of the warm glass outside in 30 degree weather along with me closing my hatch caused the glass to break. Thats my take on it anyways..

    The service manager then said that it wasnt covered under warranty, even though he was aware of the problem..

    Lame.

    I ended up going through my insurance and claimed it as vandalism.. I paid around $300 and insurance picked up the rest.. I did have to get my window retinted, and they didnt have to remove my Votex spoiler in order to replace the glass..







    '03 Audi A4 Avant, lightly modded My name is John.

  36. #36
    Veteran Member Four Rings deephouse's Avatar
    Join Date
    Sep 18 2006
    AZ Member #
    11685
    Location
    San Diego // San Francisco
    Items for Sale

    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    ^^^ OH what a trip, that looks like EXACTLY how mine shattered.... and you did EXACTLY what i did w/ the duct tape.

    Were you under 50K?

    Yah, good info on the spoiler. my service writer was trying to convince me otherwise.

    Saturnine - important question. has it happened again since?

    My main concern is if that the company they use to replace the glass uses an inferior piece of glass.

    Next main concern would be to figure out how to prevent it from happening again. Seeing that this took place WITH your wiper installed. i cannot deduce that it was in any way cause by my hole plug.


    Brian
    Last edited by deephouse; 02-26-2007 at 05:36 PM.
    Untz.com // Represent The Beat.
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    // Current // 2005 Allroad 4.2L
    // Previously owned - 1983 UrQ, 1990 Coupe Quattro, 2003 1.8T Avant, 1993 UrS4 Black/Pearl

  37. #37
    Registered Member Two Rings -t Redfield's Avatar
    Join Date
    Nov 10 2005
    AZ Member #
    8720
    My Garage
    Audi A4 Avant
    Location
    Tampa Bay Area

    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    I think that Avantiex" (sp?) had this to happen to him as well. In fact if I remember the story correctly he was trying to get Audi to look at it and the day the guy from Audi AoA was there to look at it. The advisor from AoA even broke it while closing the door. Now the only thing that I am unsure about was whether or not it was the rear hatch or not.

  38. #38
    Veteran Member Four Rings Saturnine's Avatar
    Join Date
    Feb 11 2004
    AZ Member #
    15
    My Garage
    03 A4 Avant, 85 ABA Golf
    Location
    Palo Alto, Ca

    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Naw, it hasnt happend since and that was almost 2 years ago.. But now that i've said that, its probably going to break.. haha

    The worst part about all of it was the glass guy got some of the busted pieces stuck in my hatch, and i can hear them rolling around everytime i open it

    Just make sure the glass dude uses OEM glass and not something else, i think you'll be alright
    '03 Audi A4 Avant, lightly modded My name is John.

  39. #39
    Veteran Member Four Rings Saturnine's Avatar
    Join Date
    Feb 11 2004
    AZ Member #
    15
    My Garage
    03 A4 Avant, 85 ABA Golf
    Location
    Palo Alto, Ca

    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    I think it was one of his rear doors that broke, not the rear hatch.. I could be wrong thou

    Quote Originally Posted by -t Redfield View Post
    I think that Avantiex" (sp?) had this to happen to him as well. In fact if I remember the story correctly he was trying to get Audi to look at it and the day the guy from Audi AoA was there to look at it. The advisor from AoA even broke it while closing the door. Now the only thing that I am unsure about was whether or not it was the rear hatch or not.
    '03 Audi A4 Avant, lightly modded My name is John.

  40. #40
    Veteran Member Four Rings SleeperAvant's Avatar
    Join Date
    Jun 21 2005
    AZ Member #
    6966
    My Garage
    2005 BAT B6 avant; 2006 Civic EX; 2014 Dodge Grand Caravan; Mountain Bikes
    Location
    Milton, Ontario

    Re: My Rear window SHATTERED! LOOK. Anyone seen this happen before?

    Damn that's so crappy! I don't want that to happen to mine too...so AoA won't cover it even if you're well within warranty?
    -Steve
    2005 A4 Avant 1.8TQM
    Billet CT-4756
    Meth Injected

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