Audi_Sniper
04-05-2006, 09:33 AM
I ordered a set of iforged Senekas through a friend of mine who runs a automotive shop here where I live, he is the local dealer for iforged wheels. Before I bought these wheels I was reassured several times through people that they where a quality wheel and have come along ways in there product and customer service over the last few years. And every time I had a concern about the wheels or a question my friend would call iforged up and talk to Steve, who would always reassure me and him if I ever had any problems that I could send the wheels back to iforged on there expense. So seeing that the company was going to stand behind there product it reassured me and I went ahead and placed my order.
Well I got the wheels a few weeks later and everything looked good. Went ahead and bought some rubber for them and had them mounted on the car. Drove on them a few times within the last few weeks and was loving them. That was until it started to rain here last Friday. Once I got over 40 MPH the steering wheel would start shacking violently and once I got up to highway speed forget about it. The car shakes so violently and badly that it’s unbearable. It felt like all my lugs had become loose. So I pulled over in the pouring rain and checked all the lugs and they seemed fine. So I drove slowly home and preceded to do some searching on line. And to my surprise I realize I’m dealing with water pooling on the inside of my wheels causing the tires to be thrown off balance when it rains. When I was reassured through my friend who was told by Steve at iforged several times that this issue with water pooling in the wheels has been fixed.
So hey no big deal I was told several times that if I had any problems I could send them back. Bull shit! We called iforged first thing Monday and got a ****ing run around on how it’s a desighn flaw in the wheel and they are not responsible and I’m stuck with the wheels seeing they will not take them back. And this really is not a big problem for them because most of their customers do not drive in the rain. “is this a ****ing joke”? and if I wanted to I could wait a few weeks until they designed something that gets mounted in the inner part of the wheel which helps shed the water. But I would have to take apart the wheels to do this and also PAY more money to purchase their so called fix. So this Steve guy from iforged seems to be a shady ****er in my book.
So last night I email iforged about the problem to see if that gets me anywhere. Within 5 min of sending the email I get a reply back from Vince. Saying their is nothing wrong with the wheels. And to contact my dealer with my problem and not them. Well if he would have read my email better he would have seen that I did go through my dealer, which was told by them that they are not going to stand behind their quality wheels, which I spent close to $3600. on. So I email him back stating that I did go through my dealer and they are getting no place with you. I find it funny that Steve admitted about the water-pooling problem yet Vince says there is nothing wrong with the wheels. Well if that’s the case I said in my last email to him. Then why do I have water pooling in my wheels throwing them off balance if it’s not the wheels. I stated seems like a design flaw to me. I still have not got a response to that. Which just tells me they really could give a **** seeing that they have already received the payment for my wheels. So it’s pretty much a **** you business over there at iforged after they take your money.
So if you are thinking of purchasing iforged wheels down the road I would highly suggest not to. Their wheels suck, there customer service sucks, and worst of all Steve and Vince are shady lying mother ****ers who denie the fact that they have a problem with the design and construction of some of there wheels. And Steve most of all for not living up to his word he gave me, if I had a problem down the raod. And once they got your money your ****ed.
But hey if you really highly believe in their so called quality of a product you can buy my wheels for half of what they coast me with the tires, over in the FS thread. Seeing I have no want for wheels that I can not drive in the rain….
Well I got the wheels a few weeks later and everything looked good. Went ahead and bought some rubber for them and had them mounted on the car. Drove on them a few times within the last few weeks and was loving them. That was until it started to rain here last Friday. Once I got over 40 MPH the steering wheel would start shacking violently and once I got up to highway speed forget about it. The car shakes so violently and badly that it’s unbearable. It felt like all my lugs had become loose. So I pulled over in the pouring rain and checked all the lugs and they seemed fine. So I drove slowly home and preceded to do some searching on line. And to my surprise I realize I’m dealing with water pooling on the inside of my wheels causing the tires to be thrown off balance when it rains. When I was reassured through my friend who was told by Steve at iforged several times that this issue with water pooling in the wheels has been fixed.
So hey no big deal I was told several times that if I had any problems I could send them back. Bull shit! We called iforged first thing Monday and got a ****ing run around on how it’s a desighn flaw in the wheel and they are not responsible and I’m stuck with the wheels seeing they will not take them back. And this really is not a big problem for them because most of their customers do not drive in the rain. “is this a ****ing joke”? and if I wanted to I could wait a few weeks until they designed something that gets mounted in the inner part of the wheel which helps shed the water. But I would have to take apart the wheels to do this and also PAY more money to purchase their so called fix. So this Steve guy from iforged seems to be a shady ****er in my book.
So last night I email iforged about the problem to see if that gets me anywhere. Within 5 min of sending the email I get a reply back from Vince. Saying their is nothing wrong with the wheels. And to contact my dealer with my problem and not them. Well if he would have read my email better he would have seen that I did go through my dealer, which was told by them that they are not going to stand behind their quality wheels, which I spent close to $3600. on. So I email him back stating that I did go through my dealer and they are getting no place with you. I find it funny that Steve admitted about the water-pooling problem yet Vince says there is nothing wrong with the wheels. Well if that’s the case I said in my last email to him. Then why do I have water pooling in my wheels throwing them off balance if it’s not the wheels. I stated seems like a design flaw to me. I still have not got a response to that. Which just tells me they really could give a **** seeing that they have already received the payment for my wheels. So it’s pretty much a **** you business over there at iforged after they take your money.
So if you are thinking of purchasing iforged wheels down the road I would highly suggest not to. Their wheels suck, there customer service sucks, and worst of all Steve and Vince are shady lying mother ****ers who denie the fact that they have a problem with the design and construction of some of there wheels. And Steve most of all for not living up to his word he gave me, if I had a problem down the raod. And once they got your money your ****ed.
But hey if you really highly believe in their so called quality of a product you can buy my wheels for half of what they coast me with the tires, over in the FS thread. Seeing I have no want for wheels that I can not drive in the rain….