View Full Version : Purems a little dissapoiting
11-23-2005, 11:01 AM
Anyway im a little bit pissed off at purems for sending me the wrong side window regulator, but hearing many good things about Mike Kim and how he runs this I figure I would colm down a bit. IF anyone has a direct contacty with him please let him know my problem and get back to me as soon as possible. I cant have my window supported by two sticks.
btw whats up with them notpicking up their phone? Customer service?
11-23-2005, 11:47 AM
send him an email...all of mine have been returned within the day.
11-28-2005, 10:23 AM
Sorry for the mixup, mistakes do occassionally happen. We'll have a new one shipped out right away.
Just fyi, our holiday schedule and hours are posted on our website.
Office will be closed on:
M-F 10A-6PM PST
11-28-2005, 11:24 AM
it's probably just a mistake, which everyone's allowed to do from time to time. They're a small shop, I've always had my emails responded to quickly.
I'm sure mike will make everything right, he's a great guy that runs a top notch business.
12-01-2005, 08:50 PM
Yep, never had a problem and always super fast shipping of all parts ordered!
12-28-2005, 04:22 AM
mike is top notch.